06/02/2026
📌Earlier today (6/2/26), as well as last Friday, HEMC experienced a large-scale outage affecting a significant portion of our system due to a transmission outage on Dominion Energy’s system.
❓What Caused the Extended Outage
• Dominion currently has significant and important transmission line upgrades being done in the county, and the outage is NOT directly related to that work.
• However, due to those ongoing projects, our system is currently operating on a temporary, simplified one-way configuration.
• This means HEMC is not on its normal transmission feed, which significantly reduces our ability to re-route power (backfeed) from other sources.
• As a result, we are dependent on a single transmission source feeding into the county from the Aulander area.
❓Why This Outage Was More Impactful
• Under normal conditions, HEMC can shift load between multiple substations to minimize outages, and Dominion has multiple transmission feeds supporting our distribution grid.
• In the current configuration, those options are largely unavailable, increasing both the number of members affected and the duration of the outage.
❓What HEMC Could Do
• Crews were able to identify a limited backfeed option.
• Approximately 400 accounts were restored through some temporary work to connect one Halifax county circuit to a Warren county substation.
• Full restoration for the majority of members required Dominion to restore transmission service.
❓Commitment to Our Members
We understand how disruptive this situation was and share your frustration. While the outage originated from the transmission system, HEMC worked diligently to:
• Actively coordinate with Dominion Energy
• Take all available actions within our system to restore members where possible
• Provide updates as new information became available
We appreciate your patience as we worked through this challenging situation.