08/08/2026
An Update From Libra Fuels
We owe our customers an update about where things currently stand with Libra Fuels.
At the end of last heating season, we had made the difficult decision that we were going to close our doors.
Last winter hit us harder than we could have anticipated. When oil prices increased so rapidly, there was a period where our cost of fuel changed faster than we could adjust. We had already committed to deliveries and, rather than passing those losses onto customers or walking away from those commitments, we completed them—even when it meant we were essentially paying money out of our own pocket to deliver oil.
Unfortunately, we also finished the season with a significant amount of money owed to us from customers who never paid their bills.
Between the fuel price losses and unpaid accounts, Libra Fuels lost approximately $50,000 last season.
For a large company, that may be something they can absorb. For a small, local company operating with one truck, it was an enormous hit. It left us questioning whether continuing was even possible.
That is why our phones have been quiet and our online ordering system has remained closed this summer. We genuinely believed Libra Fuels was finished.
But after taking some time away, looking at everything again, and hearing from customers asking when we would be back, we have decided to give this one more season.
Right now, we are working on getting our original truck serviced and ready for another winter. We are also working on adding a second truck to help us keep up with orders, improve delivery times, and better serve our customers.
Our goal is to begin delivering again within the next few weeks. Once we are ready, the online ordering system will reopen, so please keep an eye on our page and website for that announcement.
We are also going to have to make some changes going forward. We simply cannot sustain another season where a small business absorbs tens of thousands of dollars in unpaid balances and losses. Any outstanding accounts from last season will need to be brought current before new deliveries can be made.
We started Libra Fuels to provide our community with dependable, personal heating-oil service from a local company. Last season tested that in just about every way possible, but we aren’t quite ready to walk away from it.
So, we’re going to give it one more shot.
To every customer who paid their bill, supported us, checked in on us, recommended us to someone else, or simply treated our staff well—thank you. Those customers are a big part of the reason we’re willing to fire the trucks back up and try again.
We’ll have more information soon regarding ordering and our return to deliveries.
Thank you for supporting Libra Fuels. We hope to see you this heating season.
