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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 12pm

Fountain Inn Natural Gas

Name: Fountain Inn Natural Gas
Address: 100 S Weston Street, Fountain Inn, SC, 29644, US
Telephone: (864) 862-0042

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Fountain Inn Natural Gas

Welcome to Fountain Inn Natural Gas!!! We’re glad you’re here! We have 9 regulator stations. Our Business hours are
Monday-Thursday 8:00 A.M. - 5:00 P.M.

“Fountain Inn Natural Gas is a locally owned utility serving Fountain Inn, Simpsonville, and nearby areas since 1954, delivering safe, reliable natural gas and outstanding customer service to over 13,100 customers through 410 miles of pipeline.” Fountain Inn Natural Gas has been serving customers for over 60 years by providing natural gas in a safe and secure environment. As a municipal enterprise

, the Fountain Inn Natural Gas System has flourished and today serves over 10,000 residential, commercial and industrial customers. The system includes approximately 370 miles of natural gas pipeline. 70% of our system is plastic and 30% is steel. We carry many different gas appliances including Tankless Hot Water Heaters, Gas Fireplaces, Gas Logs, Freestanding Gas Fireplaces, Broilmaster Grills and much, much more. and 8:00 A.M. - 12:00 P.M. on Friday. A drive-thru window and night deposit are provided for your convenience. UPDATE POLICY CHANGES:
CHECK POLICY CHANGE-effective February 2, 2015
Checks will no longer be accepted for delinquent accounts that are subject to disconnection. Payment must be made with a Money Order, Master Card, Visa or Cash only. DELINQUENT FEE-effective June 1, 2019
There will be a $85.00 delinquent fee added to any delinquent account that has not paid be 8:00am on the morning of disconnection.

05/28/2026

Fountain Inn Natural Gas has officially begun work on a major infrastructure improvement project designed to strengthen system reliability and support the growing energy needs of our community.

The project includes nearly 3 miles of new 6-inch high-pressure steel gas line that will help improve system performance and reliability, especially during periods of extreme cold weather when demand is highest.

Construction is expected to continue through late 2026. Most of the work will take place within existing SCDOT right-of-way to help minimize impacts to surrounding properties and traffic.

We appreciate the community’s patience as this important investment moves forward and will continue sharing updates throughout the project.

05/15/2026

⏰ Just one week until HB3571 goes into effect!

Starting May 22, 2026, SC’s underground facility law changes. If you plan to dig, now’s the time to:
✔ Review the new Large Project Ticket rules
✔ Understand tolerance zone digging requirements
✔ Check the Positive Response System updates

Stay safe, avoid fines, and dig responsibly!
🔗 Learn more: https://sc811.com/state-law

05/13/2026

📢 Community Reminder: Pipeline Safety Work Ongoing
The Annual Pipeline Safety Survey is still underway and will continue over the coming weeks.

Survey crews may be visible in different areas as they complete this important work. If you see personnel on or near your property, they are likely part of this project.

Thank you for helping us support a safe community!

05/02/2026

It's May! New law changes are here.
These updates are all about safety and coordination.

The new Large Project Ticket system will help improve communication, protect underground utilities, and support safer excavation practices across our region.

Stay informed and be prepared for what’s ahead.
🔗 Learn more: https://sc811.com/state-law/
#811

04/28/2026

📢 SC Excavation Law Update Reminder!

Effective May 22, 2026, HB3571 will introduce:
✅ Large Project Tickets for major excavation projects
✅ Soft digging requirements in the tolerance zone
✅ Updated Positive Response System for marking confirmation
✅ Clarified definitions & updated penalties

Whether you’re a contractor, utility operator, or DIYer, these updates matter. Make sure you’re prepared!
🔗 Details: https://sc811.com/state-law

04/27/2026

👷‍♂️ Seeing survey crews around town?
Southern Cross Company is still actively conducting their Annual Pipeline Safety Survey.

These crews may be working in various locations, including near homes and businesses. This is normal and part of ensuring pipeline safety.

We appreciate your understanding as this work continues!

04/20/2026

Important Reminder: From
HB3571 introduces new Large Project Tickets, effective May 2026.
Learn what a Large Project is, what qualifies, and who is impacted.
To learn more about what’s coming in May, review all law changes here: https://sc811.com/state-law/
https://www.facebook.com/share/p/1FNT9r2vLW/

04/17/2026

If you want to make your natural gas bill more predictable throughout the year, the Equal Payment Plan (EPP) may be a great option for you.
This program averages your past year of natural gas usage and spreads the cost evenly across monthly payments—helping you avoid large seasonal bill changes.

✔ No enrollment fees
✔ Predictable monthly payments
✔ Easy budgeting for your household

📞 Call our Customer Service Department at (864) 862-0042 to learn more or enroll today.
Note: On your bill, the Equal Payment Plan will appear as AMP (Average Monthly Payments).

04/12/2026

🔍 Pipeline Safety Survey Update
You may continue to see survey crews working in the southwest portion of the area and around nearby businesses.

This is part of Southern Cross Company’s ongoing Annual Pipeline Safety Survey to help maintain a safe and reliable system.

If you notice activity on or near your property, it could be related to this important work. Thank you for your continued patience!

04/09/2026

Who will be impacted by these changes?

Contractors, developers, and anyone planning larger-scale excavation projects will need to follow new requirements beginning in May 2026.

Fountain Inn Natural Gas is here to help keep our community informed and safe.
🔗 Learn more: https://sc811.com/state-law/
#811

Address

100 S Weston Street
Fountain Inn, SC
29644

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 12pm

Telephone

(864) 862-0042

Website

http://www.fountaininngas.org/

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