06/10/2026
🔧 Unit Under Warranty… So Why Do You Have a Bill?”
We completely understand why this can be confusing, and it’s one of the most common questions we’re asked.
When an HVAC system is covered by a manufacturer’s warranty, that warranty typically helps cover defective parts. However, there may still be other costs involved in completing the repair.
Here are a few items that may still result in a service charge:
✅ Diagnostic Time
Finding the issue still requires a trained technician and specialized tools.
✅ Labor
Most manufacturer warranties cover parts, but not the labor required to remove and replace them.
✅ Refrigerant
If your system has lost refrigerant due to a leak, the refrigerant itself is usually not covered by the manufacturer.
✅ Maintenance-Related Issues
Warranty coverage may be denied if the system has not been properly maintained according to manufacturer guidelines.
✅ Additional Materials & Repairs
Items such as wiring, drain line repairs, fittings, brazing materials, or other components needed to complete the repair may not be covered.
💡 Think of it like a vehicle warranty: the manufacturer may provide the replacement part, but there can still be costs associated with diagnosing and installing it.
At My HVAC Guy, we believe in transparency. Before any work begins, we’ll clearly explain what is covered, what isn’t, and what costs to expect so there are no surprises. We’re always happy to answer your questions and help you understand your options.
📞 Have questions about your HVAC warranty? We’re happy to help.
