06/12/2026
FOR IMMEDIATE RELEASE:
FACT CHECK: Clarification Regarding Fuel Pump Repair Featured in Recent News Reports
May & Carter is aware of recent news stories and social media posts showing a photograph of a screw installed near a fuel pump handle cradle and suggesting it may be related to a scam or fraudulent activity.
We want to clarify what is actually being shown in these images.
The screw pictured is a simple mechanical repair used to replace a small broken plastic stop tab located behind the dispenser’s switch lever. The lever must stop in the correct position for the dispenser to operate properly. When the original plastic tab breaks, the dispenser may not function as designed.
Rather than replacing the entire assembly—which can cost more than $200 in parts and labor—a small mechanical stop can be installed for only a few cents and accomplishes the same function safely and effectively.
This repair:
• Does not access customer payment information
• Does not alter fuel measurement or pricing
• Does not interfere with dispenser safety systems
• Does not provide any means of fraud or theft
• Simply restores proper operation of the dispenser’s lever mechanism
The repair shown in the photograph is comparable to replacing a broken plastic stop with a more durable mechanical alternative. It is a common maintenance solution used throughout the industry to keep equipment operational while avoiding unnecessary replacement costs.
We understand and appreciate the public’s concern regarding fuel dispenser security. However, it is important to distinguish between actual tampering devices and routine maintenance repairs.
At May & Carter, protecting our customers and maintaining safe, reliable equipment remains our highest priority. We encourage anyone with questions about dispenser maintenance or payment security to contact us directly.
Thank you for allowing us the opportunity to clarify this matter.
John Carter
President
May & Carter Oil Company
