Powell Heating & Cooling, Inc.

05/07/2026

04/08/2026

EXCELLENT EMPLOYMENT OPPORTUNITY
**Customer Service Representative (CSR) - HVAC**
POWELL HEATING AND COOLING
Elevate your career trajectory with our high-performance, rapidly growing HVAC company. We're in the fast lane of industry innovation and customer satisfaction. Join us and be at the forefront of service excellence in the HVAC sector.
**Job Description**
We are in search of a dedicated Customer Service Representative (CSR) to be the first point of contact for our esteemed clients. You will be the voice and face of our company, ensuring that our customers receive unparalleled service, while efficiently addressing their HVAC needs and concerns.
**Key Responsibilities: **
- Address customer inquiries via phone, email, and in-person, providing accurate information about our services and products.
- Schedule appointments, ensuring smooth coordination between clients and our technical team.
- Document and maintain customer interactions in our CRM system.
- Actively listen to customer feedback, forwarding any concerns or suggestions to the relevant departments.
- Stay informed about our offers, promotions, and industry standards to provide accurate information to clients.
**Qualifications: **
- Previous experience in a customer service role, preferably within HVAC or a related industry.
- Exceptional communication skills, both written and verbal.
- Proficiency in using CRM systems and office software. Service Titan would be bonus.
- Ability to multitask in a high-paced environment.
- Strong problem-solving skills and a customer-centric mindset.
**Benefits: **
- Collaborate with a dedicated team of HVAC professionals.
- Opportunities for career progression in a fast-growing company.
- Competitive salary and benefits package.
Are you passionate about customer service and eager to make a difference in the HVAC industry? Send resume to [email protected] and be a part of our mission to redefine customer satisfaction.

03/17/2026

Experienced Residential HVAC Installation Technician Needed at
POWELL HEATING AND COOLING.

Step into the future with our high-performance, rapidly expanding HVAC company. We champion dedication, precision, and excellence. We're on the hunt for committed installation technicians ready to excel in a bustling environment alongside top-tier professionals.

As a Residential HVAC Installation Technician on our team, you'll play a pivotal role in ensuring that our clients receive state-of-the-art HVAC systems. Your primary responsibility will be the installation of heating, ventilation, and air conditioning systems in residential settings, ensuring work is executed with precision and adhering to the highest industry standards.

- Demonstrable experience as an HVAC installation technician.
- Strong understanding of HVAC installation tools and best practices.
- Ability to work diligently within a fast-paced setting.
- A commitment to ongoing learning and development within the HVAC field.
- Be an integral part of a team of HVAC industry trailblazers.
- Access to continuous professional development and growth opportunities.

- Attractive compensation package including:
* Top pay
* Multiple opportunities for bonuses and spiffs.
* Health insurance 100% company paid
* 401K match
* Paid time off vacation days
* Paid time off for several holidays
* Paid time off for birthday.

If you're a technician with an eye for detail and a drive for perfection, apply now by emailing your resume to [email protected] or stop by our office at 1152 S Creasy Lane, Lafayette.

Embark on a rewarding journey with us as we redefine the HVAC industry.

02/27/2026

Great time at the Builders Association of Greater Lafayette Home and Garden Show last Saturday.

10/01/2025

Great day supporting the Lafayette Police Department's K-9 Unit Golf Fundraiser. Even had a couple of the dogs stop by to see Stormi.

10/01/2025

Great day on the course supporting the fight against Alzheimer

08/30/2025

Another great Bogert Construction project.

04/08/2025

Have you seen this positive customer review? Check it out! We love hearing from you!

"Quick, honest service. From time of calling to completion was a week. They didn’t try to upsell me and actually declined doing a service until they had more information after a spring clean out on my heating unit. I’ll be hiring them for that clean out when it warms up."

We hope to provide you with the same level of customer satisfaction! To get started with our services, contact us today.

https://www.powellheatingandcooling.net/reviews

04/07/2025

Why choose professional heating repair services? We have an answer!

"As a dedicated HVAC company Lafayette, IN residents depend on, we provide expert heating repair to address issues promptly. We aim to make sure that your heating system operates efficiently, keeping you warm during colder months."

For more great questions like this one, be sure to visit our FAQ page. To get started with our services, contact our team today!

https://www.powellheatingandcooling.net/faqs

03/06/2025

https://bestofthewabash.com/vote/powellheatingcooling/