10/21/2026
THE SERVICE IS PHENOMENAL. THE FEEDBACK GOES SOMEWHERE.
Italian Marble & Granite Inc. does high-end custom work: porcelain, quartzite and marble, and they miter almost everything. When it was time to replace a 14-year-old saw, they chose a BACA M Series 240.
βI called to talk to Jeremy, and before I even got to that saw, he was logged in and had it fixed.β
β Pete Milewski, Italian Marble & Granite
What that support looks like in a busy shop:
π οΈ Remote diagnostics β issues fixed before your operator reaches the machine
π Ongoing software updates β the machine keeps adapting to how your shop cuts
π£οΈ A team that listens β your feedback turns into real changes
Thank you to Pete and the whole Italian Marble & Granite crew (BACA shirts and all). π§‘ See their work at italianmarbleinc.com
Talk with the BACA team π https://click.bacasystems.com/alkbBgRjG