09/01/2026
Great review from Melissa... "I truly cannot say enough good things about Pina Coolada. Their professionalism, responsiveness, and genuine desire to help their customers went above and beyond any HVAC company I have worked with in the Austin area.
Last week, I was left completely up a creek by another “big name” HVAC company. That "big name" company came to my house to service an AC system that was leaking but still working. About an hour after they left, my AC stopped working altogether. I was working at the time, so I wasn’t able to immediately double-check their work.
When I called the company back, I was met with very little concern or help. They scheduled me for 8:00 a.m. the following day, and I ended up waiting the entire day for someone to arrive. I called approximately six times throughout the day to check in and was repeatedly assured that I would still be seen. Then, at 7:30 that evening, I received a text saying my appointment had been canceled. When I called AGAIN, I was told they could reschedule me for Sunday.
At that point, I was furious and honestly could not believe a company would treat a customer that way.
Enter Pina Coolada.
I called and left them a voicemail, and within 10 minutes, Bryan called me back. He immediately took the time to walk me through a simple restart of the system over the phone, and within FIVE MINUTES, my AC was running again.
Bryan then scheduled an appointment for 8:00 a.m. the very next morning. Emilio arrived, took care of the system properly, and my AC has been running smoothly ever since.
I cannot thank Bryan, Emilio, and the entire Pina Coolada team enough. After such an incredibly frustrating experience with that other company, their kindness, responsiveness, professionalism, and willingness to actually help were such a breath of fresh air.
I HIGHLY recommend Pina Coolada for your HVAC needs.
⭐️⭐️⭐️⭐️⭐️⭐️
6 out of 5 stars!"
"I truly cannot say enough good things about Pina Coolada. Their professionalism, responsiveness, and genuine desire to help their customers went above and beyond any HVAC company I have worked with in the Austin area. Last week, I was left completely up a creek by another “big name” HVAC compan...