Jim's Propane Inc.

03/31/2025

Happy Monday!

We're having technical difficulties this morning. Our Internet is down, which means the phones are, too. We are hoping to be up and running soon.

03/28/2024

Just a little heads up that we'll be closing at noon tomorrow!

01/12/2024

Hello and happy Friday!

We just wanted to let you know that yes, it's cold outside, and we are doing our best to make sure everyone is warm and taken care of.

If you need to order propane or make a payment, and you're having a hard time getting through on the phone, please consider visiting our website or downloading our app to make your delivery request or payment. If you need login information, please send us a message or an email and we can get that to you.

IF YOU ARE REQUESTING A DELIVERY: Please be sure to include your tank percentage in your request so are able to serve everyone as efficiently as possible.

If you have an emergency, please call the office or one of the emergency numbers available on our voicemail message.

Thank you for your patience, we appreciate you all so much!

12/04/2023

Attention Budget Customers:

We had a small software glitch, and if you have tank rent that came due at the end of November, it's showing up as an extra charge on your account. I am in the process of correcting this and it should be back to normal by the end of the day.

When you make your payment, please pay your regular budget amount.

Also, if you're interested in getting your statements the same day they're run, hop onto the website (or the app!) and change your notification settings so we can send them to your email!

08/17/2023

Some of you might have noticed that we upgraded our software over the summer, and things have been changing.

We greatly appreciate your patience while we get things smoothed out.

That being said, we do have some really exciting changes that went live this week.

If you pay online, you're going to be directed to our WebHub. For the initial registration, you're going to need your customer ID and your account number. You can find these on your monthly statement, or you can call the office and we will get them to you.

Once you're on the WebHub, you'll have access to a lot of information, including your account balance, past deliveries, and budget payment amounts. You'll be able to update your contact information, make payments, set up AutoPay and (if your account is in good standing) request a delivery or other service.

We also have an app! It's the same as the WebHub, but with the convenience of a smartphone app. It's available for Android and Apple.

Again, thanks for your patience as we make all these changes, and we hope you're enjoying the progress we're making!

04/06/2023

03/03/2023

Online bill pay is back up and running! Top right corner of the page!

And, if you want to check out the facelift, that works, too.

At Jim's Propane, we offer a wide range of propane products and services to meet your residential or commercial needs. From propane delivery to tank and line installations, our team of experts is committed to providing exceptional customer service and ensuring your satisfaction. Contact Jim's Propan...

03/03/2023

If you've been to our website in the last day or two, you might have noticed the facelift.

You might also have noticed that our Pay Now button isn't working. We're hoping to have it back up and running by Monday, but in the meantime, if you need to make a payment, please call us at the office and we'll be happy to help.

As always, thank you for your business (and your patience)!