The Maeser Difference
Just Ducky Services for Your Home
**Quality**
We promise you that anyone who leaves a yellow duck behind after a job at your home is someone you’d gladly work with again! We pride ourselves on the quality of employees we have working with us at Maeser. As a family-owned and operated company since 1975, we treat our technicians the way we want them to treat our customers – l
ike family. Our founder, Marvin Maeser has always emphasized the importance of doing the job right, that means following all plumbing codes and providing work that is of professional quality. Often our technicians are sent on jobs with an apprentice in tow, allowing our vetted servicemen to help foster them into the Maeser family. We also promise you that each of our technicians is licensed by the State of Kentucky to practice their trade whether it be plumbing or heating and cooling. Many of our competitors use unlicensed repair technicians. You can be sure you're working with a qualified and experienced serviceman when you're working with Maeser.
**Professional**
From the time you book your appointment to the time we leave your home and your problem is solved, you’ll know you’re working with professionals. We promise you availability, accuracy and consideration.
**Availability**
All our uniformed technicians are available to you 24 hours a day, 365 days a year for any of your emergency or non-emergency service needs. Our trucks are fully equipped, so when we come out to your home to address your problem, we are prepared for anything that may come our way. When you call Maeser you get a live person who will schedule same day service with one of our qualified service repair men.
**Accuracy**
You can also rely on Maeser to give you an accurate cost estimate to complete your repairs. After thorough inspection and discussion about your particular problem, they will present a comprehensive estimate. We won’t charge you a penny over what you have already approved in our proposal. We also promise to respect your time. Our technicians will always give an accurate timeframe for service and call before our appointment to ensure exact arrival.
**Consideration**
We know your home is important to you, so we promise to leave your house as clean as it was when we arrived. From the minute our technicians enter your home with their disposable shoe covers to the time we leave, the only evidence Maeser was in your home will be that your problem is solved and you are without worry!
**Guaranteed**
We guarantee all work performed in your home by our licensed technicians. Our services are unparalleled because of our commitment to a high standard of excellence in plumbing and other service areas. As a family-run business, Maeser keeps in mind that we have only done our job well if you are still happy with the entire service experience months after we’ve left your door. Your satisfaction is our guarantee.
