Rivet Automation

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Rivet Automation Rivet helps Metro Detroit home service business owners get more leads and save more time by automating the busywork that eats their profits and their evenings.

Rivet automates after hour answering, invoicing, quote follow up and hiring.

10/30/2026

Most sales managers coach off two or three calls a month. Not because they don't care. There just aren't enough hours.

This AI coach listens to every call and gives each seller feedback the same day. No one gets singled out, because it isn't a person doing the reviewing. People just see what to work on and get better.

10/29/2026

If you've ever run a GC, you know this feeling: a 1,000-page bid lands and somebody has to drop everything to read it.

And the thing that hurts you is always buried. One missed line once cost a contractor a $100,000 epoxy floor.

Bid Desk reads every page and flags the problems before you price the job. On this one: two different finish dates, worth $12,000 in late fees.

10/28/2026

My close rate used to be in the single digits. Now it's around 55%.

The biggest change: an AI coach that listens to every sales call I take and grades it against the process that's been working. It tells me what I did well, where I missed, and what to fix next time.

If your sales team's results are all over the place, this is worth 30 seconds.

10/23/2026

Your AI doesn't need to be perfect. It needs rules it can't break.
Mine checks every move against our rules before it does anything. No context, no excuses, no "it seemed fine."
That's how you hand work to AI without losing sleep over it.

10/19/2026

AI is the smartest new hire you'll ever make. It also knows nothing about your business on day one.

For a Metro Detroit tree service, we onboarded their AI booking agent like a real employee. We interviewed the people answering the phones, wrote down what was in their heads, and set the rules: service area, emergencies, objections, when to book.

An after-hours call center couldn't handle it. Too complicated.

45 rounds of feedback later, it answered 924 calls and booked 72% of real leads in 2.5 months.

The hard part of AI isn't the AI. It's getting what your best people know onto paper.

Watch the full breakdown: https://www.rivetops.io/case-study?utm_source=facebook&utm_medium=social

10/16/2026

Progress and a promise. That's what turns a call into a booked job. Full breakdown at the link in bio.

10/14/2026

Everyone's worried AI replaces people. At Longtree Tree Service it made the admin team's job better and created two sales jobs. Link in bio for the full story.

10/13/2026

No voicemail. No callback. It checks the calendar and books the estimate while you're on the phone. Full case study at the link in bio.

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Macomb Township, MI

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