10/15/2026
Robby Fraker began his career at The NAPA Network in 1990 as a Stockroom Associate at the Knoxville, Tennessee Distribution Center. He has since held roles across operations, including Assistant Stockroom Manager, Inventory Control Manager and customer service leadership. Robby was also one of the original Quality Assurance Managers when the role was established in 2022. Today, he is Customer Care Manager for the Carrollton, Columbus and Nashville Distribution Centers, bringing more than three decades of experience to the team.
"Robby exemplifies the SPIRIT value, Team. During last year’s transition of Customer Care teams from DC Operations, he adapted quickly, Robby's leadership was on full display during the transition. He quickly adapted, standardized processes across three locations and provided cross-training opportunities for his team. He is also a valued contributor to process improvement initiatives and a trusted resource for fellow managers.” Jim Bingham, Director, Supply Chain | Customer Service Quality
Outside of work, Robby enjoys spending time with family, exploring his community, learning history and collecting, restoring and using vintage and modern writing instruments, primarily fountain pens.
