09/22/2026
Scammers are getting more clever all the time! Beware of some new tactics in their playbook and watch for these red flags:
🚩Scammers set up fake webpages that show up in google searches to trick people into calling a fraudulent number or going to a fake website to make payments.
👉 Don’t just click the first link in the search. Instead, look for the official Liberty website, libertyenergyandwater.com. Bookmark it for future use instead of using a search engine. For calls, use the number listed on your Liberty bill or on libertyenergyandwater.com.
🚩Scammers send emails, known as phishing, instructing customers to click on a link to pay their bill. Clicking on the link could result in downloading a virus onto the recipient’s computer or theft of personal information. They are also using QR codes that falsely claim to link to a utility payment page.
👉 Check the email address that sent the email. If it looks “fishy,” there’s a good chance it’s “phishing.” Report the email and go to Libertyenergyandwater.com to pay your bill.
🚩Scammers often use indirect language on phone calls or in communications such as “I am with your utility company” or “I work for your electric company.”
👉 Our team will identify themselves and that they work for Liberty. If the person on the other end of the call is hesitant to confirm they are calling from Liberty, hang up and call using our contact numbers found on Libertyenergyandwater.com or on your paper bill.
For more ways to protect yourself from consumer fraud:https://vist.ly/5jf69
