11/30/2023
A story we hear a lot from homeowners is that they hired a guy to do work on their house, got the deposit check, did half the work (or none) and never came back. We’ve heard this story time and time again and it’s a sad reality in the construction industry. This is exactly what happened with this stone floor. Guy came in laid half the floor and was never heard from again. This kind of behavior really chaps our buns because of the mistrust it breeds between the trades and customers. Our ethos since starting this company has always been open and honest communication and superior customer service. Remodeling your home requires a lot of trust in people you don’t necessarily know and we think the best way to build that trust is by being honest and communicative through every step of the job. This basement has a lot of issues but after mitigating the water ingress and finishing the stone floor, it’s definitely on its way. (The guy who did half the floor did happen to leave a level and a bunch of tool behind so I guess that’s cool 🤷♂️)