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99 Wall Street, Suite 1961
New York, NY
10005
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You may ask why did a 21-year-old girl start a Home Service Referral Business in the first place?
As a daughter who witnessed a tragic homeowner story; my mission and passion in this industry is to help improve the process of hiring and finding contractors that you can trust in your home. In February of 2014, my parents shared the news to my family that they were the highest bidders on what they were planning to be their dream home. Just like any 1970’s 5,000 sq ft colonial style home, it needed work. Following all the state requirements to conduct a full remodel, they hired a general contractor- ripped the house back to the studs, installed new plumbing, electrical, HVAC, windows & doors. Not only did they want new and improved, but they wanted custom unique features like carved arches, custom ceilings, hard wood and marble floors. It was everything my parents could’ve dreamt of and more.
11 months after they finally moved our family into this beautifully decorated, labor of love home; they discovered something that left us all speechless.
After coming home from a 2-week vacation, we discovered a small trail of water coming out from under the backdoor jamb outside the kitchen. Upon extensive investigation and hearing water under our brand-new hardwood flooring we discovered the cause. The HVAC (AC) Company took a short cut installing our high-tech water chilled air conditioning system that led to over 19,000 gallons of toxic water to seep underneath the freshly installed hardwood floors; which then caused black mold to grow. You may be thinking, “how does an AC contractor manage to do that?” This “qualified” contractor installed the condensation drain line into the Central Vacuum System (whole house cleaning vacuum system) instead of running a new pipe to the exterior of the house like he should have done to meet Florida code. Our HVAC Contractor appeared genuine upon hiring. My Dad checked his references, insurance, Googled the Company checked his Yelp reviews, all the normal things you would do to spot red flags but turned out to have recently moved to Florida from North Carolina due to misconducted installations.
