National Grid

National Grid Our team is available Monday to Friday from 8am-5pm EST. Violation of any of the following may result in your comment or content being removed.

We deliver electricity and gas to families and businesses in the states we call home.
👇📞If you suspect a gas leak or have an electric emergency contact us 24/7 at ngrid.com/contactus or 911. Your use of the page is subject to the Facebook terms and conditions, privacy policy, and these community guidelines. Do not post any sensitive personal or financial information on the National Grid page, inc

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Customer Support

Massachusetts
Electricity: 1-800-322-3223
Gas: 1-800-732-3400

Upstate New York
Electricity: 1-800-642-4272
Gas: 1-800-642-4272

Metro New York
Gas: 1-718-643-4050

Long Island, New York
Gas: 1-800-930-5003

Emergency Numbers

Massachusetts
Gas leak and gas emergencies: 1-800-233-5325
Power outages and emergencies: 1-800-465-1212

Upstate NY
Gas leak and gas emergencies: 1-800-892-2345
Power outages and emergencies: 1-800-867-5222

Metro NY
Gas leak and gas emergencies: 1-718-643-4050

Long Island, NY
Gas leak and gas emergencies: 1-800-490-0045

05/23/2026

A downed power line is never “just a wire.”⚠️

Our team was in Syracuse this week for a live line demo, showing just how dangerous downed power lines can be and why you should always keep a safe distance and call us or 911.

05/22/2026

Before you dig, make the call. 📲811

05/21/2026

What does it take to repower the combat information center of a warship that’s been dark since the 1970s?

Hundreds of volunteer hours. Skilled hands. Careful planning. And a whole lot of pride.

What began as volunteers lending a hand grew into something much bigger. Thanks to the dedication of our crews, working alongside the Buffalo and Erie County Naval and Military Park, spaces aboard the USS Little Rock are illuminated once again, opening new areas for visitors to explore, learn, and remember.

Hats off to the teams who made this possible. đź‘Ź

What a fun and memorable day at the YMCA of Long Island’s Touch A Truck event! Our gas operations team from Long Island ...
05/14/2026

What a fun and memorable day at the YMCA of Long Island’s Touch A Truck event!

Our gas operations team from Long Island stopped by so preschoolers could get a close-up look at our trucks, climb into the driver’s seat, and meet the people who help keep their communities running every day. 🥰

One of the biggest highlights? Watching the kids play with hula hoops made from gas pipes by our team - proof that learning can be hands-on and fun.

Thank you to the YMCA of Huntington for hosting such a wonderful community event!

05/13/2026

Gas vs. Electric. ⚡🔥
A 3–2 final. But the biggest win? Nearly $10K raised for two charities doing critical work: NAMI and Skate for the 22 🙌

🧠 NAMI supports people and families affected by mental illness through education, advocacy, and free community programs.
🏒 Skate for the 22 is a veteran‑led nonprofit using hockey to support U.S. veterans and raise awareness around veteran su***de, because even one loss is too many.

Huge shoutout to our players and employee resource groups VERG and SW@G for making it happen. That’s what it’s all about.

05/05/2026

We love to see our colleagues providing hands-on safety education in the communities we serve. Today’s live line demonstration on Nantucket provided First Responders an opportunity to learn about the dangers posed by live and downed electricity wires, during storms and emergencies. ⚡️

Thank you to Matt Aguiar and Brian Ludvigson for taking the time to educate residents.

05/01/2026

Meet the people behind the system who are out in the field 24/7. This work takes commitment, especially during the toughest times of the year. Our teams show up every day to support the communities they live and work in.

04/29/2026

90s? That’s cute, but we’ve been doing this for over a century💅

From early electric power in Massachusetts in 1906, to Niagara Mohawk serving New York communities starting in 1929, to Brooklyn’s gas roots going back to the 1800s, our history runs deep.

Shout out to the generations of employees who have long powered the communities we call home, building the foundation for the work we do today. 🙌

04/27/2026

Last week we worked with the City of Quincy in MA to relocate an osprey nest to a safer home. We helped create a specially designed nesting platform to order to help protect the birds and maintain reliability.

💡 Did you know? Ospreys return to the same nest year after year, building it up a little more each season. Because these nests can become very large and heavy, relocating them carefully plays an important role in protecting future generations. 🦅

700+ global volunteers. 25 Earth Day projects. One shared goal.🌍 This , 700+ global colleagues stepped up in their comm...
04/24/2026

700+ global volunteers. 25 Earth Day projects. One shared goal.🌍
This , 700+ global colleagues stepped up in their communities and worked alongside incredible partners to make a real difference. Their dedication this week, and all year long, continues to make us so proud. 🙌💚

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