08/30/2021
Big Johnson Concrete Placement, LLC is a family-owned and operated provider of concrete placement services primarily in the form of truck-mounted concrete pumps.
We are seeking to add a Dispatcher to our team as we have continued to grow at an incredible pace. This team member is very important to the operations of our company as no one will interact more with our customers than this individual.
A successful dispatcher will possess the following attributes and skills;
Team-Oriented, working well with others
Capable of handling multiple lines and possessing a professional phone etiquette.
Reliable, with a strong work ethic who takes pride in their work.
Computer literate with proven proficiency in office and working knowledge of excel.
Proficient in problem solving and good with thinking on their feet, without becoming overwhelmed.
College degree
Preferably bilingual
Dispatchers are responsible for successfully taking orders from Job Supervisors, acquiring all of the necessary details in a timely and efficient manner, entering those orders into our proprietary software, calling previously taken orders to confirm, and then receiving customer calls throughout the day.
You will be responsible for 30 to 50 jobs daily. Monitoring crews and status of crews to ensure dispatching to the second and third pours of the day, provide crews with information about orders, traffic, obstacles, and requirements.
Concrete is one of the most perishable products in the world, and our equipment is some of the largest and most expensive to be on a construction site, attention to detail to ensure the proper coordination of our arrival, is critical to the success of every pour.
Benefits include; medical, dental, life and long-term disability insurance, paid time off, 401k.