Excellent Supply

07/21/2021

07/21/2021

Supply-chain challenges! We have Releasit in stock now :-)

02/08/2021

Celebrate the Bucs Superbowl win with us!

As you may already know - Excellent Supply is located in the Tampa Bay area. And we wanna celebrate this with you!

For this week only, take an EXTRA $100 off a Cimex machine, TOPS Phoneix, or Mytee Eco Pro 17. That's $100 off our already low price.

Visit www.ExcellentSupply.com and use this CODE AT CHECKOUT: BUCSWON
Sale Ends 2/15/2021

02/08/2021

Encap-Clean DS2 a true MVP!

01/27/2021

Here's how encapsulation carpet cleaning got started. Discover the history of encap cleaning and the role Releasit played in its development.

Encap-1 DS
http://ow.ly/qnjF50DjZo3

11/22/2020

Black Friday / Cyber Monday Sale is going on now at Excellent Supply! SAVE 10% on everything in our store. Take advantage of 18-Month No-Interest Financing. Sale ends 12/1

09/09/2020

Comparing Encapsulation With Hot Water Extraction

Let's start with the strengths of hot water extraction. Hot water extraction, or HWE, is the absolute best way to flush carpet of soil and debris. With a large flow of water, you can rinse contaminants from the fiber. Hot water extraction is an industry favorite because it can empty a carpet of more soil than any other method, in a single cleaning. On the other hand, hot water extraction’s strength can be its weakness. If the water is not recovered adequately, extended dry times can result. And with limited agitation, a strong pre-spray may be required. If the pre-spray is not entirely rinsed from the fiber, resoiling can occur. Consuming freshwater and discharging soil-laden wastewater in the recovery also has a negative impact on the environment. This method may also require more energy consumption.

With encapsulation carpet cleaning, soil is recovered from the carpet through polymeric encapsulation. The encap polymer will hold soil in suspension. After the carpet is dry, the encapsulated soil can be recovered through the normal routine of post-vacuuming. When encapsulation is provided as part of a carpet maintenance program the soil can be kept under control and a good appearance can be maintained. Positives of encapsulation carpet cleaning are its ability to clean using less water. Typically one gallon of mixed encap solution will clean about 300 square feet of carpet. And there’s no wastewater discharge. Higher production rates of 2,000 to 3,000 square feet per hour can also be achieved. Carpet is typically dry in an hour, so it can be put back into service quickly. Wicking and recurring spill stains can also be eliminated. And since the polymeric composition of the detergent is soil-resistant by nature, the carpet will normally resist resoiling.

Like everything in life, it's not a matter of one method owning the show. Both methods are terrific for their intended purpose.

08/12/2020

UPS VS FEDEX - WHY WE'RE MAKING A SWITCH

Our Position On Shipping

Shipping is a big part of the machinery that makes an e-commerce business work. We take it seriously. It's the piece that connects our warehouse to our customers. Ideally, we want the delivery to be a good experience for our customers.

Why The Shipping Companies Are Currently Struggling

All of the carriers are presently overwhelmed with the load of packages moving through their system. Record numbers of people are now shopping online on account of the pandemic. This has stretched the delivery companies beyond their limits. As a result, all the delivery companies are showing some cracks. Our new UPS driver described it this way - "it's like the holiday season on steroids, but without any extra drivers".

So Why Have We Switched From Fedex To Ups?

We've been using FedEx for about a decade. They've served us well. And who knows, we may end up switching back at some point. But for now, some issues with their service have caused us to reconsider UPS. Not that UPS is perfect, we just feel it may provide a better service for our customers.

Additionally, FedEx handles "Ground", "Residential Ground" and "Expedited" as 3 entirely separate delivery entities. In fact, their Express and Ground services operate within FedEx as totally separate companies. Their weird company structure can sometimes present logistical challenges as we ship out products to our customers.

Saving Money For Our Customers

We were also able to negotiate some extremely good rates with UPS. And we are happy to be able to now pass these lower rates on to our customers. We're seeing that you'll save a buck or two on most packages, compared to the same service level with FedEx.

Eating Some Of The Shipping Costs

Additionally we are trying to refrain from adding "Dimensional Weight" calculations to the rates we pass to our customers. Instead we are absorbing some of these incremental rate charges. To illustrate how dimensional weight affects the price we pay for shipping; a case of 19" FiberPlus pads weighs 4 pounds. However that 6"x21"x21" box will be billed to us at 20 pounds, based on its "dimensional weight" calculation.

We Still Offer Free Shipping On Orders Over $350

Another nice money saver is our offer of Free Shipping on purchases over $350. In the case of orders over $350, we are covering all of the shipping costs. To give this some perspective; if we ship 3 cases of Encap-HydrOx to a customer in Washington state, our cost for shipping will be $79 (today's rate). So we're happy to pass on these savings to our customers. Bottom line, we don't want to scare a customer away from a purchase because the shipping costs too much, so we're willing to absorb some shipping costs in order to help our customers.

In Closing

We're optimistic about the move from FedEx to UPS. We're hoping it will provide a better delivery experience for our customers, while saving on shipping costs. Those two factors were at the core of our decision. I guess time will tell if UPS can deliver (pun intended).

08/04/2020

Attitude Is Everything!
We talk to a lot of cleaners throughout the week. Some cleaners have been staying very busy throughout the pandemic. And their continual purchases from us reflect their success. After giving some thought to these success stories, the only consistent element we can identify is "attitude". Yep, ATTITUDE! Believing that you can weather the storm and keep going forward will likely affect your business (in a positive way). It's infectious. So work hard to maintain a positive attitude. Maintain your love for life and for people. Hold on to your hopes and your joy. And you may just find that your business will prosper as a result. And even if it doesn't, you'll certainly have a lot more fun along the way.

07/13/2020

Our old shopping cart was showing its age. We're excited to now be on an all new platform! 😊 Vist the NEW www.Excellent-Supply.com

07/13/2020

We've been busy! Take a look at all the NEW Excellent Supply. We've redone excellent-supply.com from top to bottom. The new site will make it easier for you to find the commercial carpet cleaning supplies you're looking for. And it's easier than ever to save on the best encapsulation carpet cleaning products in the industry.