Berkshire Gas

10/21/2025

❄️ Cold weather is coming — but you’re not alone.

Heating costs can be tough, but help is available through LIHEAP, the Low Income Home Energy Assistance Program. 💙

Berkshire Gas is proud to support this vital resource. One recipient shared:

“People should really look out for agencies like this — it will help them a lot.”

Learn how LIHEAP can support you or someone you know:

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

10/03/2025

Big impact, small team. 💪🔥

Hear from Charlotte Ancel, President & COO of Berkshire Gas, as she shares her appreciation for the incredible teamwork of just 136 employees delivering top-tier natural gas service to 45,000 customers across Massachusetts.

“When I walk into the building and connect with our field crews or customer service reps, I’m lifted up by their pride, focus, and commitment to safety,” Charlotte says.

This is what best-in-class service looks like — powered by people.

10/03/2025

09/24/2025

Safety first, always!

We hosted a Safety Day packed with hands-on demos and essential reminders to keep our team safe and strong.

One highlight? Learning the 5 Principles of Ergonomics:
- Face Forward
- Keep Close
- No Waist Bends
- Use Support
- Take a Wide Stance

These simple tips go a long way in preventing injuries and promoting a healthier workplace. Proud to see our team leading with safety in everything we do!

09/19/2025

Happy National Tradesmen Day!

Thank you to the tradesmen and women at Berkshire Gas that deliver amazing results every day! Your work is essential to the community and we appreciate all that you do.

09/12/2025

PSA Friday!

Whenever any of our team members are working in your neighborhoods and communities, they carry employee badges with them. We do occasionally need to speak with our customers directly, so it's not uncommon for us to knock on your door.

To ensure you're speaking with a member of our team, always ask to see the employee's badge, which will have their photo, employee ID number, and the Avangrid or Berkshire Gas logo.

And you can always call us with any questions or to verify the person's employee status. Reach us at: https://ow.ly/aHNy50WVY7s

09/11/2025

On the anniversary of September 11th, we pause to remember the lives lost, the bravery of our first responders, and the resiliency of all our communities that came together in the face of tragedy. At Avangrid, we honor their memory and the continued spirit of unity and service that followed to ensure we all .

09/05/2025

We are proud to be recognized by the Department of Public Utilities for our industry-leading Gas System Enhancement Plan (GSEP)!

GSEP involves replacing aging infrastructure with modern, high-density plastic piping—upgrading old cast-iron and bare-steel pipes to improve reliability across our communities.

Our customers will benefit from our investment in GSEP through enhanced safety and increased resiliency of their gas service.

Learn More: https://ow.ly/RTn550WS3Fm

08/26/2025

🎉 Happy Women’s Equality Day!

From Charlotte Ancel, President of Berkshire Gas

Today, we celebrate the incredible women who power and strengthen our company—and reaffirm our commitment to equality in every corner of life.

08/22/2025

Safety is our top priority—always. 💙 When a customer’s home and life were at risk, our Berkshire Gas team and the Pittsfield Fire Department stepped up with swift, heroic action. 🙌 Their story was shared in Berkshire Eagle “I owe them my deepest gratitude and will not forget their heroism.”

Read more in the Berkshire Eagle ⬇️
https://ow.ly/mwPJ50WKoiC

08/20/2025

Community is at the heart of everything we do—and last week, we felt that spirit in full force at the Berkshire Community Action Council, Inc. 's annual Community Day!

From chatting with dozens of customers to sharing resources that can help manage energy bills, it was a day full of connection, support, and smiles.

If you’re curious about the programs we offer, visit https://ow.ly/9OHn50WJ7zX to learn more!

08/18/2025

Cold weather may feel far off, but with fall quickly approaching, now is a good time to start thinking about keeping your bill down this winter. LIHEAP is one program we are proud to offer our customers in partnership with MASSCAP to help our customers manage their winter heating bills. For more ways we’re here to help, please visit our Berkshire Gas website and visit our "Help With Bill" Account section.