Bernie Gage Plumbing & Heating

06/16/2026

***Attention Loyal Customers*** we're upgrading our phones today and we may experience periods of time when we're unable to access your incoming calls. If you're unable to reach us, please do one of the following:

📞Leave a message in our voicemail and we'll call you back ASAP

📟Page us by calling 802-741-7646 (NOT voice activated, use your keypad to key in your call back #!)

📱DM us on Facebook

Thank you for your patience as we navigate this necessary and eagerly awaited upgrade!

~Melissa ☺️

06/09/2026

"Whether it's a large job or a basic job. I find them to prompt, very efficient and always in great humor!!!" ⭐️⭐️⭐️⭐️⭐️ Thank you Tammy R. for sharing your feedback with us! We appreciate you 😁

06/02/2026

We work with many customers who own multiple investment properties and are real estate investors. The most common request amongst all of them is having a responsive, prompt and dependable plumbing and HVAC company on speed-dial when things go awry! ✔️I like to think that we check all those boxes for all of our customers, not just the frequent flyer customers! ✅ If you experience no heat while opening your Christmas presents, are having Sunday dinner when you notice a chill in the room or you stay home because you're not feeling well only to discover you have no hot water for your bubble bath, we're only a phone call away. Better yet, a phone call 📞you can count on. Here's a recent review from one of our higher volume customers who owns many investment properties. Dan K. thank you for sharing your experience with us, we're elated to be the phone call you make when you or one of your tenants has a plumbing or heating emergency! Here's Dan's review: "Great folks to do business with had an emergency call. They were right on site." 🤩

05/31/2026

We love ⭐️⭐️⭐️⭐️⭐️5-Star reviews, but we love it when they call out our Tech's in those reviews too! Debra M we couldn't agree more "Steven was exceptional, as always! He found the problem area and did the repair. He explained exactly what happened. I am so grateful for your one of your very best employees! Many thank to all of the wonderful members of Bernie Gage and Company! They are a very wonderful crew! All my best to you!"

05/28/2026

⭐️⭐️⭐️⭐️⭐️it's a 5-Star type of day today! Thank you Sarah R. for your trust and loyalty 😁 we value and appreciate you! Here's Sarah's review: "I’ve been using Bernie Gage P&H for years because they are always on time. You are the only ones I trust with yearly/routine maintenance and they take care of any issue that crops up with my furnace in between. The technicians and the office staff are always helpful and polite."

04/22/2026

Does anyone have a printer that could use this ink? We no longer need it, brand new in the unopened box. Please reach out, we paid $148 from Staples. It's a pain in the rump to return, so we'll take $100 if you're interested. Pick up at our office. It's gathering dust on pur shelf when it could be put to good use 😊

04/20/2026

Thank you Jamie G. for yet another ⭐️⭐️⭐️⭐️⭐️ 5-Star Review! We agree with your feedback too :-) Jamie said:
🥳"Prompt, professional, and friendly. They were able to get to me within hours of my call. Fair pricing too."
🚛If you're on our existing customer list, we will always prioritize your needs.
🚱We do not charge trip charges, or charge inflated, flat rate fees.
💯It will never cost you $500 for us to simply knock on your door. We believe in fair business practices that builds long-term relationships, not one-time projects you come to regret.
☎️Give us a call to get on our list if you haven't already!

04/07/2026

Honesty & integrity. Two words that often get thrown around in an attempt to gain trust. Speaking these words is the easy part. Following through with your actions is the only way to say for certain that you are indeed an individual living by both principles. Not only do we, as a company, operate day to day in a manner that we are more than comfortable stating meet the definition of both spoken words. But our employees also conduct themselves on our projects with both honesty and integrity. We wouldn't want it any other way. Here's a great example of this.

👉 Image #1 is an email Melissa sent to one of our "new-ish" customers. We recently started servicing a handful of her properties, when she asked us for an estimate to replace a boiler and hot water tank in a property we had not yet serviced. This is the email sent along with the estimate.

👉Image #2 is her response.

👉Image #3 is our response to the unsettling information she provided

We will say this, the heating system in question is a very common manufacturer, every part that could fail on her boiler is in stock on our service vans. This tells us that the "service person" who made this recommendation certainly did not make an honest recommendation. Considering everything appeared to be in good working order, why advise your customer to invest thousands (sometimes more than ten, or even twenty thousand dollars) into replacing their ENTIRE heating system? The only answer has absolutely nothing to do with integrity or respectful business practices.

As Melissa says in her response, we're all for profit businesses. Profit is not a bad word, nor is it a big secret. There's a difference between making an honest and fair profit and having questionable sales practices.

We have been in business a very long time. We have never had to make unneeded repairs or make unnecessary recommendations to generate revenue. We have always generated enough revenue to stay in business, pay our employees, vendors and other obligations and make a fair profit doing necessary and needed work. We do not follow a business model that promotes unwarranted, expensive services or repairs.

If something doesn't sound right, it's probably not. Get a 2nd opinion.

03/30/2026

Josiah R. had a short, yet impactful, statement about Steven in his recent ⭐️⭐️⭐️⭐️⭐️ review "Steven is a boss" see how keeping it Simple can be so powerful!

03/30/2026

Thank you Robert B. for your stellar ⭐️⭐️⭐️⭐️⭐️review of Jamie and his service "Jamie is an all-star because he makes customer satisfaction a top priority!" we agree :-)

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