Corso Commerce

06/18/2026

If you sell to EU customers, a new rule kicks in tomorrow (June 19) that most merchants haven't heard of.

You now need a "withdrawal button," a two-click way for shoppers to cancel a purchase. Skip it and the 14-day cancellation window balloons to 12 months on every order, plus fines up to 4% of turnover.

And if you ship to the EU from the US? You're still in scope.

We broke down what's required, who's exempt, and how to stay compliant without blowing up your returns flow:

New EU rules require a withdrawal button on every online store selling to Europe by June 19, 2026. If you are curious about compliance, start here.

06/18/2026

Missed our webinar with Tupperware yesterday? No sweat, we hit record.

Jason Carrigan walked through how Tupperware went from two broken custom tools to a single platform processing thousands of warranty claims a month, with a small CX team and a fraction of their old resources.

The honest stuff he didn't skip:
→ Why warranty management, not returns, was the deciding factor
→ Why the hard part was the business process, not the tech
→ What went live: AI receipt scanning, registration incentives, fraud scoring, Klaviyo flows, Gorgias

Launch day result: zero complaints, zero issues, fewer support tickets, higher warranty satisfaction.

If you run registrations or warranties at any scale, it's worth the watch.

How does a brand with a lifetime warranty handle thousands of claim...

06/16/2026

Tomorrow: how Tupperware runs registrations and warranties without the manual mess.

Real conversation. Real product walkthrough. Real Q&A with the team who built it.

Not a polished pitch. The honest version.

Can't make it live? Register anyway and we'll send you the recording.

Tuesday, June 17 · 10AM MST / 12PM EST · 60 min

Grab the last few spots → https://na2.hubs.ly/H064Mmg0

06/11/2026

A warranty claim shouldn't take three tools and a spreadsheet. But for a lot of brands, that's the reality. A customer files a claim. Someone digs through email. Someone else checks the order. A third person figures out if it's covered.

Slow for them. Painful for the customer.

Next Tuesday, Jason Carrigan from Tupperware is walking through how one of the most recognized brands in the world runs this without the chaos.

Real claims. Real registrations. One place.

You'll see the actual flow their customers and their internal team use, plus a live demo and open Q&A.

If you sell hard goods with a warranty, this hour will pay for itself.

Tuesday, June 17 · 10AM MST / 12PM EST · Free
Register now → https://na2.hubs.ly/H064Nj60

06/05/2026

Most brands have no idea who actually bought their product. The sale happens in a store. On Amazon. Through a distributor. The customer is real, but to your team? They're invisible.

On June 17th, Jason Carrigan from Tupperware is joining us to talk about how they fixed exactly that.

Registrations, warranty claims, and offline buyers, all pulled into one place.
We'll get into:
→ What Tupperware was running before (the spreadsheets, the manual steps)
→ How the rollout actually went
→ A live walkthrough of their registration and warranty flow
→ A live demo from Logan, then open Q&A

Tuesday, June 17 · 10AM MST / 12PM EST · 60 min · Free
Save your spot → https://na2.hubs.ly/H05_fnG0

05/22/2026

PECOS Outdoor is now running returns and exchanges on Corso.

Built for hunters and outdoor enthusiasts who expect their gear to perform, and their post-purchase experience to match. Customers get back to doing what they love, and PECOS gets to focus on making great gear.

Welcome to Corso, PECOS. 🤝

05/21/2026

Most brands are letting their highest-intent customers walk out the door. At registration.

Think about it: a customer just bought your product, unboxed it, and cared enough to register it. That's peak engagement. They're opted in, warm, and already thinking about your brand.

And most brands respond with a confirmation screen.

We built Registration Discount Incentives to close that gap. The moment a customer registers, they get a unique discount code — surfaced right on the confirmation screen, pre-applied in cart, and routed to the exact product page that matches what they just bought.

For the ones who don't convert immediately? The code flows straight into Klaviyo so your email sequences can pick up where the registration flow left off.

No delay. No friction. No manual work.

The moment already exists. You just need to use it.

→ https://na2.hubs.ly/H05GGWv0

05/19/2026

There's a version of post-purchase support that looks like this:
Sub-2-hour response time. A team that knows your brand, your policies, your tone. Customers who think they're talking to you, because the experience is that good.

And then there's the version most brands are running:
A ticket queue. Generic macros. "We'll look into it and get back to you."

The difference isn't always technology. It's whether there are real people behind it who are accountable for the outcome, not just the resolution.

Two flows. Same customer problem. Completely different ending.

The brands with the strongest post-purchase NPS scores aren't running the most automated platforms. They're running the ones with real humans behind them, people who understand that a resolved ticket and a retained customer are not the same thing.

Support isn't a department. It's a retention strategy.

See what that looks like for your brand → https://na2.hubs.ly/H05CgPp0

05/14/2026

Manual workarounds don't start as workarounds. They start as "we'll figure this out for now."

Then volume picks up. The person who built the process leaves. And suddenly your temporary fix is the only thing holding the post-purchase experience together.

Corso's automations are built to replace that. Not with rigid rules, but with logic that actually reflects how your business operates.

We walked through exactly how it works in practice.

Want to see how it looks for your brand? Book a demo → https://na2.hubs.ly/H05r6_f0

05/12/2026

Phenom Elite builds gear for athletes who can't afford to have anything go wrong on game day.

And their customers expect that same standard after the order is placed.

That's why they're now backed by Corso Shipping Protection. Every order, covered.

Welcome to the family. 🏈