Corso Commerce

10/12/2026

Big welcome to Dagne Dover. 🧡

Warranties and product registrations are now live on Corso, fully branded to look and feel like Dagne Dover.

Customers look up their bag with an email or postal code and an order or registration number. Bought it from a retailer instead of https://na2.hubs.ly/H08kjbf0? They can register it and still be covered.

One home for every claim, and a direct line to every owner, wherever they shopped.

Excited to have you on board, Dagne Dover.

10/01/2026

Most Klaviyo flows are only as fast as the person manually triggering them.

A return starts. A label generates. And then, someone has to notice, export it, and key it into Klaviyo by hand. Best case, that email goes out the next day. Often it's three.

Corso × Klaviyo cuts that step out entirely. The moment something happens in Corso — a claim filed, a label created, a return delivered — it fires straight into Klaviyo. No exports. No manual triggering. The flow sends in real time, in your own brand voice.

Book a demo and tell us what your post-purchase stack looks like today and we'll show you exactly how this would work for you.

https://na2.hubs.ly/H087L560

09/17/2026

Product registration isn't valuable because you got a customer to fill out a form.

It's valuable when it gives you a reason to continue the relationship.

For Tupperware, that reason is especially powerful: a lifetime warranty across decades of products, thousands of claims a month, and a CX team that needed to manage it all without adding more complexity.

In our recent webinar, Jason Carrigan from Tupperware and Logan from Corso walk through how Tupperware replaced two custom tools with a single post-purchase platform for registrations and warranties on Shopify.

Watch the full webinar here: https://na2.hubs.ly/H07TChY0

How does a brand with a lifetime warranty handle thousands of claim...

09/10/2026

Big partnership news 👀

True Classic just expanded with Corso, from shipping protection to the full post-purchase stack. Returns, AI exchanges, end-to-end tracking, concierge support, all of it.

So when a brand built on performance over sentiment decides to go all-in with you after three years, that's the kind of validation you can't manufacture.

We're excited to be trusted with even more of their customer experience. 🤝 Genuinely a team we love building with.

07/30/2026

A $60 refund feels like a small hit. The customer you just lost over it isn't.

Most brands treat refunds and exchanges the same way in their reporting. They're not the same event. A refund is $60 out the door and a customer who may never order again. An exchange is that same $60 staying in your business, plus a customer who's still shopping with you next quarter.

Run the math on your own numbers and it gets uncomfortable fast. If that $60 customer was worth $300 over the next year, every refund you could've turned into an exchange is a bigger loss than your P&L is showing you.

The fix isn't asking customers to choose exchange out of loyalty. It's making exchange the easier, faster path so it's the obvious choice.

Swipe through to see the math...

07/27/2026

Your warranty claims might be the only time you ever hear from that customer. 👀

If you sell through retail, wholesale, or reps and not just your own site, the warranty claim is sometimes the first (and only) direct contact you get with that customer.

Handled right, it's not just a cost. It's the moment you finally get their info, their attention, and a shot at keeping them.

Jason from Tupperware breaks down how this actually plays out at scale. Full conversation linked in comments. 🔗

07/22/2026

Everyone's chatbot sounds the same right now. 🤖
Same scripted openers. Same "I understand your frustration" energy. Same endless loop where the customer just wants to talk to an actual person and can't.

We built the opposite on purpose.

No bots pretending to care. No canned responses. Just real people reading what your customer actually wrote and responding like a human, because it is one.

June in review: Sherrie made someone's whole day. Emma got asked for a raise (we're working on it 😂). One customer said it was "the easiest and friendliest transaction ever."

Here's the part that matters for you: when Corso handles this side of your customer experience, it's your brand getting the credit. Every 5-star review up there is a customer who now trusts your brand more, not less, after something went wrong.

That's the whole point. Post-purchase problems are a brand moment. We just make sure it's a good one.

Some of our favorite reviews from last month 👇

07/15/2026

New EU rule most Shopify brands haven't caught yet:

If you ship to EU customers, every order now needs a two-click way to cancel a purchase, right on your store. Not buried in a policy page. Not "email us." A visible button.

Skip it and here's what happens: that 14-day cancellation window doesn't just stay open, it stretches to 12 months. Every order. Indefinitely, until you fix it.

And yes, "we ship from the US" doesn't get you out of this. If your customer is in the EU, you're in scope.

Fines run up to 4% of annual turnover for brands that don't comply.

Corso handles this for you: a clear withdrawal path on the order page, the 14-day window enforced automatically, and it only triggers for the EU countries where it actually applies.

If you sell into the EU, this is worth 5 minutes of your time this week. We broke down the full rule and how it works in a video. Link in the comments.

07/14/2026

Every refund you approve is revenue walking out the door.

A customer wanted a different size. You sent the money back. Maybe they rebuy. Maybe they don't.
Most return flows refund first and ask questions never. That's the leak.

The shift: make the exchange the easy path, not the afterthought.
When a swap or store credit is one tap simpler than a refund, customers take it. The sale stays. So does the customer.

Refunds give the money back. Exchanges keep the customer.

What does your refund-to-exchange ratio look like right now?

07/13/2026

Your customer ordered the wrong size. Again.

It used to be: they message you, you dig up the order, you scramble to fix it before it ships.
Now: they fix it themselves in about 10 seconds.

5 things your customers can edit after they hit buy:
✔️ Shipping address
✔️ Size or variant
✔️ Quantity
✔️ Add an item
✔️ Swap a product
Fewer "you sent the wrong thing" messages. Happier customers. Orders out right the first time.

Watch Logan show you how.