Recurly

06/19/2026

Today is Juneteenth, a day that asks us to reflect on how far we've come and how far there is still to go.

We recognize the resilience, the history, and the continued pursuit of equity and opportunity that this day represents.

At Recurly, we're committed to building a workplace where every voice is valued and everyone has a genuine opportunity to belong. Freedom is ongoing.

06/18/2026

Nothing quite like a little friendly competition to close out an amazing event. 🏎️

Following SubscriptionX in London, we hosted an evening at F1 Arcade with incredible leaders from across the subscription industry, alongside our partners at Checkout.com and Avalara.

Racing simulators, great food, and the kind of energy that only builds when you put subscription people in a room and take away the slides.

England's win over Croatia mid-evening didn't hurt either. ⚽

A huge thank you to everyone who joined us and to our partners for helping make the night happen. These are the conversations we carry back into the work.

06/17/2026

SubscriptionX London is a wrap. 🇬🇧

Thank you to everyone who stopped by our booth to talk subscription growth, retention, and the revenue hiding inside your failed payments.

A few themes kept coming up across the day:
AI is moving from experiment to expectation. Retention is the growth lever every sharp operator is pulling right now. And the revenue sitting inside failed payments? Still one of the biggest opportunities most brands haven't fully touched.

We got to see that last one up close. Stéphane Turquay of Smallpdf, one of our customers, joined us on stage and shared exactly how they did it: payment localisation across markets, smarter dunning from the ground up, and the result: involuntary churn cut in half, from 6% down to 3%, and up to 3% of ARR recovered. Not a theory. A live case study from a brand that did the work.

See you at the next one. 👊

06/16/2026

⚽ The World Cup may drive millions of new streaming subscriptions, but retaining those subscribers is the real match.

As brands prepare for surges in signups during major sporting events, the conversation can't stop at acquisition. Long-term growth depends on creating flexible, frictionless experiences that keep subscribers engaged long after the final whistle.

As our Chief Customer Officer, Rachel Provosty Sheriff, shared with CX Dive, today's consumers are managing portfolios of subscriptions and expect the flexibility to pause, swap, or return when it fits their needs.

That's why retention strategies like pause, plan changes, personalization, and seamless subscriber experiences matter more than ever. They're not just reducing churn. They're building loyalty.

🏆 Read the full article to learn why the biggest opportunity isn't winning subscribers during the World Cup, but keeping them long after it's over 👉 https://bit.ly/3S3Nvr4

Fans from around the world are signing up for streaming platforms to watch the World Cup. But turning short-term subscribers into loyal customers is no easy feat.

06/16/2026

Software has the lowest churn rate of any industry, but fewer than 1 in 5 trial users convert to paid. The gap is real, and the fix starts at onboarding.

Our 2026 State of Subscriptions: Software report breaks down what's working, what's lagging, and where the biggest opportunities are.

Read the full report 👉 https://bit.ly/3QP45dP

06/15/2026

Pause usage is up 337%, proving subscribers don’t always want to leave, they just need better options.

See how flexible retention strategies like pause, downgrades, cancel-save flows, and win-backs help brands act on subscriber intent, reduce churn, and protect LTV.

What we’ll cover:

✅ Spot churn signals before subscribers cancel
✅ Turn pause into a strategic retention path
✅ Build flexible experiences that keep subscribers connected
✅ Measure the KPIs that tie retention to growth

Save your spot 👉 https://bit.ly/43D9dEH

06/12/2026

“Recurly takes away all that pressure off of us in managing and maintaining e-commerce workflows.” — Rahul Desai, CTO at Chegg, Inc..

We’re honored to partner with the team at Chegg to power their subscription workflows, giving them the bandwidth to stay laser-focused on delivering world-class educational tools. 📚✨

None of this would be possible without the incredible alignment between our executive teams—shout-out to our CEO, Rachel, and our CTO, Tony Allen, for keeping our platform and partnerships world-class.

06/09/2026

StreamTV Show is right around the corner! If you haven't booked your 1:1 meeting with the Recurly team yet, this is your final call. ⏰

Don't leave Denver without your custom subscription scorecard, graded against latest 2026 benchmarks. You’ll get:

- A clear view of where your revenue is slipping through the cracks.
- The highest-impact fix specific to your business.

We have a few slots left. Lock in your session before they’re gone! 👉 https://bit.ly/43WVf0r

06/05/2026

Most growth problems are excellent at hiding. They usually look like "inevitable" churn or failed payments that quietly slip through the cracks.

If you’re looking to optimize your checkout and stop revenue leakage this year, let’s chat at StreamTV Show.

Recurly is hosting 1:1 sessions to build custom subscription scorecards for attendees. In 15 minutes, you'll walk away knowing exactly where your high-impact fixes are.
Slots are filling up fast for Denver, save your spot now! 👉 https://bit.ly/3QqqGx4

06/03/2026

🌴 President's Club 2026: St. Lucia

Last week, we had the opportunity to celebrate an incredible group of top performers in one of the most beautiful places on earth.

From deep-sea fishing and unforgettable sunsets to time spent connecting with colleagues outside of work, St. Lucia delivered the perfect backdrop to recognize the people whose outstanding results earned them a seat on this year's trip.

Congratulations to everyone who earned their spot. Your hard work, dedication, and impact made this trip possible. 🏆