06/22/2021
Wow, we received this review and we are extremely thankful to our customer for taking the time to leave us such a wonderful review!
"I see my husband has already left a review here but given my involvement in this project I feel compelled to add to his thoughts.
The New England Stair Company is outstanding in every aspect because the people who work there are nothing short of exceptional.
We spent one full year looking for someone skilled enough to retrofit balusters and handrails (to code) on an existing 80 year old stairway. No one we consulted was competent to do the job. Finally, at the recommendation of a very fine builder in Darien we consulted with Patrick at New England Stair Co. and the rest was cake.
From Patrick, and Rob, to everyone else at NESC the people who work for this company have set a high standard for themselves and it shows. Their knowledge & design work, milling and manufacture are all excellent, but of equal importance to us was their timeliness, professionalism and generosity of spirit because we needed this job completed quickly and it was all up to them.
I can honestly say they did not disappoint us - they were exemplary in every regard.
You will not find a more talented, thoughtful, pleasant or accommodating group of people to work with anywhere. On a scale of one through ten, they're a twenty-five and I give them my highest recommendation."