03/18/2020
Dear Valued Customer and Partner,
We at Bayou Metal Supply and Bayou Manufacturing Services are continuing to monitor and consider the course of COVID-19 and its impacts around the community and nation. We are taking the threat very seriously and have planned a response that will minimize or avoid any impacts to us supplying materials to our customer base. We have implemented new operational changes to protect you and our employees. Bayou Metal Supply and Bayou Manufacturing Services remains committed more than ever to minimize risk for our employees and customers while still maintaining a high level of service you have come to expect.
On an organizational level, we are following CDC guidelines and have implemented increased cleanliness in our work environments and promote best practices for employee/customer protection. Our team will continually monitor the situation and developments related to this issue and we have been communicating relevant information to employees and modifying our internal practices in an effort to have a coordinated and effective response to this challenge.
We are continuing to operate at full capacity and making all deliveries on time. We have our team posed to monitor and respond to any potential disruptions in our/your supply lines. Even in this situation, we will continue to service customers through normal sales, regularly scheduled deliveries, and current inventory management solutions. Until otherwise communicated, we will continue to execute our local delivery routes at full capacity throughout our branch network.
We are encouraging customers to order ahead whenever possible, or by phone. This will help us plan our service to minimize contact while efficiently meeting your supply needs. In a similar vein, we appreciate that many customers want to limit outside vendors in their facilities, and we are happy to adapt our local delivery methods as requested.
Sincerely,
Chris and Rebecca Fernandez
Owners
