04/07/2021
Here is a review from one of our customers
Good Morning!
We would be remiss if we did not take a moment to thank you and compliment two of your colleagues who exceeded our expectations in the much needed repair of our washer yesterday.
Kelley, your CSR, was our first introduction to Ralph’s and she was fantastic to communicate with. She truly cared about our unresolved issue from the previous disappointing appliance repair company and she exhibited real impressive CSR skills in our phone conversation.
Your tech, Robert , was also fantastic in resolving, repairing and identifying potential belt problems forthcoming that can and should be prevented now. He was very timely, professional, friendly and knowledgeable.
Thank you, Ralph’s, for your prompt and impressive service provided to us over the last two days!
Best regards,
Peter and Lisa H