05/22/2026
Frank Stencer knows when a municipality calls Smith-Blair in the middle of a repair, clarity matters as much as speed. As a salesperson for Xylem's Smith-Blair, he spends his days working closely with municipalities and distributors to deliver the right repair and maintenance products exactly when they're needed.
From troubleshooting field issues to coordinating with engineering and expediting orders, Frank's role is built on being a trusted partner who brings responsiveness and reliability to every interaction.
What drives him is the opportunity to strengthen relationships and ensure customers feel confident they can count on Smith-Blair to help keep their systems running smoothly. Whether it's the first call of the morning or the final check-in of the day, his focus stays the same: Delivering solutions that work and support that lasts.
Throughout his tenure at Smith-Blair, he's learned that ensuring his customers know to provide standard information like about their project makes the entire process moves faster and smoother for everyone involved. Those items include knowing the type and OD of the pipe, the working pressure and line contents, any fl**ge specifications and/or outlet types and sizes, coating requirements, hardware specifications, and any special requirements like domestic needs.
Ask Frank about his favorite product, and he'll point to the Smith-Blair Top Bolt. It's the kind of innovation that blends efficiency with field-friendly design, earning trust on jobsites every single day. That combination of smart engineering and real-world performance is what makes it stand out.
Outside of work, Frank channels his energy into animal welfare. He's a committed supporter of Austin Pets Alive!, Emancipet, and Take Me Home Transport, three organizations working to save at-risk pets, expand access to affordable veterinary care, and connect animals with safe adoption opportunities. It's a mission he's proud to champion.
When your next project demands products that perform under pressure and a partner who understands what's on the line, Frank and the Smith-Blair team are ready to deliver.