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SeqGen SeqGen is an expert in scientific instrument. We provide sales and service for your lab equipment. For more information, please visit us at www.seqgen.com.

SeqGen’s engineers are what make your service visit the best experience possible. They’re trained experts who are dedicated to quality relationships with you and your lab equipment, no matter how big or small the job. Whether you're looking for a one-time service visit or a full-coverage protection plan, SeqGen will work with you to get you the technical support, repair service, or maintenance solution you need. We strive to offer the best prices available on the market and we proudly stand by a response window of 48 hours or less to ensure your instrument runs smoothly with as little downtime as possible. As an ISO 9001:2015 certified company, customer satisfaction is our goal.

Your ABI 3500 Genetic Analyzer passed Preventive Maintenance (PM), but the verification run failed. What happened?In a r...
09/25/2026

Your ABI 3500 Genetic Analyzer passed Preventive Maintenance (PM), but the verification run failed. What happened?

In a recent troubleshooting case, the instrument completed PM and spectral calibration successfully, yet the verification run showed irregular peak heights, baseline noise, and sizing accuracy failures.

The investigation focused on the POP-7 polymer and installation standards. After fresh installation standards arrived, the lab compared the current polymer lot with a new lot to help identify the cause of the failed performance check.

👉 Read the full troubleshooting case and see what the testing revealed:
https://na2.hubs.ly/H080Qts0

Working with an ABI 3730 and seeing shorter-than-expected reads? 🧬Getting back to full read lengths may start with a few...
09/25/2026

Working with an ABI 3730 and seeing shorter-than-expected reads? 🧬

Getting back to full read lengths may start with a few practical troubleshooting steps.

Our 2-phase recovery guide covers what to check, actions you can take, and ways to help prevent short-read issues from coming back.

👉 Read the full guide: https://na2.hubs.ly/H080BJl0

Working with an ABI 3730 and seeing shorter-than-expected reads? 🧬Getting back to full read lengths may start with a few...
09/18/2026

Working with an ABI 3730 and seeing shorter-than-expected reads? 🧬

Getting back to full read lengths may start with a few practical troubleshooting steps.

Our 2-phase recovery guide covers what to check, actions you can take, and ways to help prevent short-read issues from coming back.

👉 Read the full guide: https://na2.hubs.ly/H07VGcf0

Getting great content from NotebookLM is one thing. Getting slides that look the way you want is another.What if you cou...
09/15/2026

Getting great content from NotebookLM is one thing. Getting slides that look the way you want is another.

What if you could give NotebookLM clearer instructions for your slide design without knowing how to code?

Our AI 101 guide shows how to use simple YAML instructions to customize NotebookLM slides and create more polished, intentional presentations.

A few copy-and-paste instructions can give you much more control over your deck.

👉 Check out the guide: https://na2.hubs.ly/H07QRq_0

👉 Watch the summary on YouTube: https://na2.hubs.ly/H07QRrw0

Seeing EVO_EVO_013_004 on your Tecan Freedom EVO?A reported Z-axis collision doesn't always mean something actually coll...
09/11/2026

Seeing EVO_EVO_013_004 on your Tecan Freedom EVO?

A reported Z-axis collision doesn't always mean something actually collided.

This troubleshooting guide looks at the difference between a real collision and a false collision alert, along with what to check when you're trying to get your EVO back up and running.

👉 Read the guide: https://na2.hubs.ly/H07N2SL0

Labor Day is a time to pause, recharge, and appreciate the people who work hard and make a difference every day.To the s...
09/07/2026

Labor Day is a time to pause, recharge, and appreciate the people who work hard and make a difference every day.

To the scientists, researchers, laboratory professionals, engineers, and teams who keep science and innovation moving forward—thank you for all that you do!

SeqGen will be closed September 7 in observance of Labor Day. Regular business hours resume September 8.

Wishing you, your team, and your loved ones a safe, relaxing, and enjoyable holiday! ❤️

Technical manuals don’t have to feel like a wall of text. 👀With AI, you can turn dense technical content into clear, vis...
08/28/2026

Technical manuals don’t have to feel like a wall of text. 👀

With AI, you can turn dense technical content into clear, visual sketchnotes that are easier to understand and use.

In our SeqGen Lab AI 101 post, we explore a practical way to use AI to visualize manuals, SOPs, workflows, and other technical information.

A useful approach for anyone who spends time working through complex documentation.

👉 Read the blog: https://na2.hubs.ly/H07wlkp0

👉 Watch the summary on YouTube: https://na2.hubs.ly/H07wmxJ0

Adopt AI into your daily work. Learn to turn 20-page technical SOPs into visual sketchnotes using Gemini’s thinking mode and expert prompt techniques.

08/21/2026

💧 What’s behind that unexpected drip on your Tecan Freedom EVO?

A stray droplet may seem minor, but it can affect liquid-handling accuracy and increase contamination risk.

Our troubleshooting guide covers some of the common causes—from trapped air and clogged tips to hardware issues and EVOware liquid-class settings—and what you can check to address them.

🔧 If your Tecan deck has been mysteriously dripping, this guide is a good place to start.

👉 Read the full blog: https://na2.hubs.ly/H07mWst0

Having trouble with unstable vacuum pressure on your SCIEX 6500+?Don’t let pressure issues turn into unnecessary downtim...
08/20/2026

Having trouble with unstable vacuum pressure on your SCIEX 6500+?

Don’t let pressure issues turn into unnecessary downtime. Our troubleshooting guide covers common causes and practical checks you can use to help identify the problem and get your system running smoothly again.

👉 Read the full guide: https://na2.hubs.ly/H07lHCr0

08/14/2026

Is your ABI 3730 stuck on a yellow light? 🟡

Before you assume it’s a major instrument problem, check the fuse. A simple issue like this could keep your 3730 stuck during initialization.

We’ve put together a quick guide to help you troubleshoot the problem and get your instrument back on track.

Read the guide 👉 https://na2.hubs.ly/H07bR9j0

Address

1725 Del Amo Boulevard
Torrance, CA
90501

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+18773773743

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