Utility Service Agency

Utility Service Agency Welcome to our page! The Utility Service Agency, Inc. (USA) is a manufacturers' representative company for the electric utility industry.

We specialize in tools and materials for the transmission, substation, distribution, and lighting markets and represent approximately 25 manufacturers for the Carolinas, Florida, Virginia, West Virginia, Maryland, Delaware, and Southern New Jersey. With the expansion of Duke Energy into Florida and the Midwest, we’ve become the single point of contact for many of our principals and actively support those regions.

Congratulations to our Product Line Manager Luke Kemp on reaching one year with USA!We've been incredibly lucky to have ...
06/02/2026

Congratulations to our Product Line Manager Luke Kemp on reaching one year with USA!

We've been incredibly lucky to have him. Luke is not only a phenomenal worker, but a great person to be around. His friendly demeanor is infectious and his outlook is always positive. Here's to one year at USA, and hopefully many more.

Trade shows aren't just an opportunity to network; they're a chance to strengthen the whole team.Yesterday was the Tarhe...
05/29/2026

Trade shows aren't just an opportunity to network; they're a chance to strengthen the whole team.

Yesterday was the Tarheel Electric Membership Association (TEMA) trade show, and this year we decided to bring out our full inside sales team to see the action, shake hands, and learn about the unique businesses and individuals that make up our industry. This was an unusual opportunity for the team, and one that was taken full advantage of. Many laughs were shared and the whole team walked away from the show with a new appreciation for the work we do.

Thanks to TEMA for putting on a great show everyone and for having us back. Thanks also to Bulldog Pipe for coming along with us to support their fantastic product line. We'll see you all again next year!

05/28/2026

Hot sticks have to be cleaned and tested, but what if you prefer to test in the field?

The old stick tester from Hastings Fiber Glass Products was corded, had an analog screen, and required modest expertise to calibrate. The new and improved 7707 Battery Power Stick Tester is portable, has a backlit digital display, and is easier than ever to calibrate. Let our Vice President of USA Wade Summerlin fill you in on one of the most reliable, user-friendly line safety devices on the market.

To learn more about Hastings 7707 Battery Powered Stick Tester and how to adopt it for your utility, contact Utility Service Agency: https://www.UtilityServiceAgency.net/contact/

05/27/2026

In this week's episode, we took some time to demonstrate the Buckingham Manufacturing 401SRK Self Rescue System.

The new 401SRK from Buckingham offers an alternative to the classic 301SRK by changing the release mechanism to a pull-to-operate descender and adding a slightly increased rope diameter. However you prefer to descend, the Buckingham 401SRK is easy to use and will allow your crew to safely escape any bucket-related emergency. Watch the video to learn more!

Today is the anniversary of our first contract with Polecrete Stabilizer, and like their foam products, that partnership...
05/26/2026

Today is the anniversary of our first contract with Polecrete Stabilizer, and like their foam products, that partnership has only grown and expanded since.

Our salutations to the finest stabilizing foam we've ever known.

Honoring those who served today. We pay our respects to those who put their lives on the line for our freedom.
05/25/2026

Honoring those who served today. We pay our respects to those who put their lives on the line for our freedom.

05/21/2026

Keep your rubbers clean! 😉

Polywater's RBG Rubber Goods Cleaner is the best there is at removing grime from rubber surfaces and allowing those natural, bright colors to shine through. Watch as USA territory manager Mike Pridmore demonstrates the power of RBG on his truck tires, turning the dingy black Michelin logo bright white again.

To learn more about Polywater's RBG rubber goods cleaner and how to adopt it for your utility, contact Utility Service Agency: https://www.UtilityServiceAgency.net/contact/

We're out at NCAMES Rodeo this week! 🤠 Out there on the ground for USA are territory managers Chris Rogers and Shane Ash...
05/19/2026

We're out at NCAMES Rodeo this week! 🤠

Out there on the ground for USA are territory managers Chris Rogers and Shane Ashby. They're posted at the USA booth with all manner of products and freebies to give away, so stop by and say hello if you get the chance—you can find the USA booth in the vendor area.

Happy  ! This week, we're taking a look at a simple but highly useful device: the All-In-One Jib Head from Hastings Fibe...
05/19/2026

Happy ! This week, we're taking a look at a simple but highly useful device: the All-In-One Jib Head from Hastings Fiber Glass Products.

This attachment is designed to save space in the truck and in the field by combining multiple attachments into one. It includes the jib adapter, conductor holder, and sheave, all in one place. It comes with either a round or square base, so you don't need to worry about compatibility with your rig. Check out the video and let territory manager Ryan Keitel fill you in on the details.



In this episode of Two Minute Tuesdays:Filmed at the Hastings boo...

Today we celebrate the anniversary of our first contract with Bone Safety Signs, marking the start of a strong partnersh...
05/19/2026

Today we celebrate the anniversary of our first contract with Bone Safety Signs, marking the start of a strong partnership in improving signage and safety for the electrical utility industry.

Here's to the folks at Bone, for being the premier manufacturer of traffic control devices in the United States. We look forward to many years to come!

Address

340 N Main Street
Wake Forest, NC
27587

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(919) 556-6131

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