05/11/2024
This is a prime example of why having Blue Collar Genius in your corner, advocating for you, is so crucial!
This client came to me from NW Wash DC. She purchased this home 10 years ago and the basement was waterproofed by the previous homeowner. She had never experienced problems until recently. Her spouse was moving in and in preparation for that, she decided to get some renovations done on the house. One of those projects included painting the basement bedroom.
The painters noticed that some of the drywall was water damaged and they got permission to rip some of it down to inspect behind it. Behind the wall they found moisture, mold, wood rot, and termite damage. A nasty combo. They recommended calling out basement waterproofers in order to fix the problem.
That’s how she found us. We were one of 5 recommendations to come to through her property. 3 companies wanted to completely replace her entire waterproofing system to the tune of $30-45,000 (the other recommendation besides us didn’t send the client anything). All three of these quotes would have solved the problem, but were they necessary? Was it possible that they were taking advantage of the client and instead of fixing the problem they wanted everything replaced? Put another way, If your car battery dies, do you replace the battery or buy a brand new car?
During our investigation it was discovered that water was wicking through the 100+ year old brick and the exterior waterproofing (if there was any) had failed. In order to fix this, the previous homeowners paid for an internal drain tile and double sump pump system. I tested this system to see how it operated. BOTH sump pumps were dead. I could not get them to turn on. So this means that in 10 years with all the rain we’ve had during that time, not once did the basement flood even though the sump pumps were dead? And other companies wanted to replace everything without testing the current system?
To us this meant two things. She does not need a brand new complete system, and we need to address the moisture behind the wall.
*recommendation in comments*