16/10/2026
❓ Got Questions? We’ve Got Answers! 🔍
We know that in fast-paced industrial workshops, plans can change and parts are sometimes ordered in error. To keep our supply chain moving efficiently, we keep our returns process completely transparent.
Q: What happens if I accidentally order the wrong engine part? Can I return it?
A: Yes, standard stock parts can be returned within 5 working days, provided they are unused and in their original, undamaged packaging. Please note that a standard 15% handling fee applies to all returned goods and cancelled orders that were not collected. To protect product integrity, certain items like electrical components, damaged boxes, and specially ordered factory items are strictly non-returnable. We always recommend confirming your engine serial number with Ricky or our parts team before ordering to ensure a perfect match! https://tinyurl.com/3am5axyf