03/11/2021
About the job
VACANCY: KEY ACCOUNT MANAGER
A vacancy exists at AMHT for an experienced Key Accounts Manager. This position will report to the Sales Manager.
Main Objective
The Key Account Manager is responsible for new business development, effectively communicating customer needs and resolving customer issues. Additionally, this position will require teamwork and support of successful resolution.
Responsibilities
Set Account strategy and direction to drive new revenue by working directly with Key Decision Makers - Coordinate sales coverage and manage local territory sales ex*****on
Oversee day to day operations and maintain strong executive level relationships throughout each account by presenting to customers, developing proposals, and negotiating agreements
Negotiate all pricing for the designated account
Serve as the customer's single point of contact; handle complaints, issues and concerns form customers
Oversee the creation and delivery of accurate quarterly and annual forecasts and account plans
Establish highly strategic, thoughtful, and deliberate plans within the existing framework of a metric oriented business model
Leveraging consultative and relationship building selling techniques to identify current and future connectivity solutions
Maintain a thorough understanding of the service contract and customer account requirements
Understand and assist in shaping customer expectations for service and performance
Monitor customer Service Level Agreements
Identify and pursue opportunities for new/additional business with customers
Review and approve all project cost estimate, develop project quotes and deliver/review quotes with customers
Track billing and accounts receivable status and assist in timely resolution of collection issue
Requirements: Qualification and Skills
Bachelor's degree in business administration, finance, sales, or related field.
4 to 6 years’ experience in telecommunication sales with increasing levels of responsibility
Experience building demand with cycle times of 6-24 months
Documented track record of recognized success and business acumen
Proven experience managing in a matrix work environment
Familiar with Target Account Selling or other established sales methodology
Experience and proven track record of working with distributors and integrators
Applications, together with a detailed CV accompanied by supporting documents and details of contactable references should be forwarded to :
Lerato Nduna
Human Capital Manager
[email protected]
Closing date: 4 November 2021