Adagin Technologies

Adagin Technologies Innovative and practical solutions for the agricultural industry

Moet nie vanaand Megaboere op kykNET misloop nie!
22/12/2025

Moet nie vanaand Megaboere op kykNET misloop nie!

We’re growing — and we need someone exceptional to grow with us.Adagin is hiring a Division Manager: Packhouse Systems &...
18/11/2025

We’re growing — and we need someone exceptional to grow with us.

Adagin is hiring a Division Manager: Packhouse Systems & Technologies to oversee and elevate the digital systems supporting our clients’ packhouses.

Apply via the link: https://apply.workable.com/invisionhr/j/B83ED3C406/

03/07/2025

Onthou om môre Landbou in Die Burger te lees!

🧑‍🌾 Fokus op Jongboer van die Jaar
As jy tyd in Francois Rossouw se geselskap deurbring, is dit duidelik waarom dié boer met sy kennis van en liefde vir die bedryf vanjaar se Agri Wes-Kaap Santam Jongboer van die Jaar-titel opgeraap het. Suzaan Potgieter het met hom gesels oor die boerdery en die wonderlike wêreld van tafeldruiwe.
Agri Wes-Kaap - NexusAG - Yara South Africa - Viking Gewasbeskerming - Agrimark - Standard Bank - South Africa - Spilhaus Irrigation - Adagin Technologies - The Grape Company - Pty LTD - AutoZone South Africa - Capespan

🌾 Graan jou wel
Net soos produksieseisoene onvoorspelbaar is, is graanprystendense moeilik om vooruit te bepaal. Maar as ons aanvaar dat die geskiedenis homself herhaal, dan kan ons tog iets leer uit vorige graanprysbewegings.
Grain SA/Graan SA

Baie geluk aan Francois Rossouw wat onlangs aangewys is as Wes-Kaap Jongboer van die Jaar 2025!Ons is trots om saam met ...
03/07/2025

Baie geluk aan Francois Rossouw wat onlangs aangewys is as Wes-Kaap Jongboer van die Jaar 2025!

Ons is trots om saam met jou te werk en hierdie mylpaal saam met jou te vier.

🚀 We're hiring! Join a dynamic team as a Mid-Level Support Software Developer in Stellenbosch (Hybrid). Bring your C #/....
29/04/2025

🚀 We're hiring! Join a dynamic team as a Mid-Level Support Software Developer in Stellenbosch (Hybrid). Bring your C #/.NET expertise and passion for solving real-world problems.
📍 Hybrid | 🕗 Mon–Fri | ✨ Growth opportunity included!

Interested? Apply now via the link below.
https://apply.workable.com/invisionhr/j/826ED54CAB/

Apple season is here! 🍎 At Adagin, we're bringing smart solutions to help farmers harvest efficiently and sustainably. L...
17/02/2025

Apple season is here! 🍎

At Adagin, we're bringing smart solutions to help farmers harvest efficiently and sustainably. Let’s make this season fruitful! 🌱



Adagin making waves at Fruit Logistica Expo Berlin 2025
17/02/2025

Adagin making waves at Fruit Logistica Expo Berlin 2025

We are looking for a proactive and resourceful Client Success Manager to manage customer onboarding, ensure smooth syste...
17/01/2025

We are looking for a proactive and resourceful Client Success Manager to manage customer onboarding, ensure smooth system functionality, and provide exceptional support.

This role involves client account management, software integration, and collaboration with internal teams to enhance the customer experience.

Location: Stellenbosch (in office)

Reporting to: CEO

Schedule: Monday - Friday; 08:00 - 17:00

Set-up: Hybrid (in-office & remote work)

Responsibilities:

Client Account Management

Onboard and train new clients on company systems and software.
Manage customer feedback, log support tickets, and resolve client issues.
Build and maintain positive relationships with clients to drive customer retention.
Gather and analyze software feedback to provide actionable insights.
Oversee the implementation of solutions tailored to client needs.
Track and analyze client usage data using tools like Hotjar to identify improvement opportunities.
Collaborate with product development and support teams to integrate client feedback into product updates.

Administration & Operations

Set up farm payroll systems and generate required reports.
Coordinate hardware orders (e.g., tags, phones, scanners) with the admin and accounts team.
Troubleshoot system issues, escalate where necessary, and ensure daily functionality.
Provide ongoing support and training to maximize client system usage.
Prioritize support tickets and manage client expectations on turnaround times.
Report regularly on client issues, solutions implemented, and actionable insights to management.

Marketing & Business Development

Maintain and update client accounts on Airtable CRM.
Conduct site visits with clients as needed (1-5 times per month, depending on operational requirements).
Develop training materials, self-help guides, and instructional videos for customers.

Minimum Requirements

Matric certificate
Experience with business system software and customer relationship management
Proficiency in Microsoft Office
Valid driver’s license and own vehicle
Residing in or near Stellenbosch
Fluency in English and Afrikaans
Exposure to working with farmers or in the agricultural sector is advantageous
A qualification in Business Accounts Management is a bonus

Required Skills

Self-motivated and independent worker
Strong attention to detail and process-driven approach
Proficiency in Microsoft Office and CRM systems
Excellent verbal and written communication skills
Ability to plan, prioritize, and meet deadlines under pressure
Strong customer service and people management skills
Familiarity with the agricultural sector is a plus

Core Competencies

Charismatic and collaborative
Strong planning and organizational skills
Adaptable under pressure with a proactive mindset
Commitment to continuous improvement
Enthusiastic, results-driven, and resourceful

If you’re a motivated professional with a passion for customer success and a knack for problem-solving, we’d love to hear from you!

Interested applicants can share their CVs with [email protected]

Ons is trots om te deel dat ons in ’n 5-bladsy artikel in uitgawe 11 van Agricultural Marketer tydskrif verskyn! Dit is ...
10/12/2024

Ons is trots om te deel dat ons in ’n 5-bladsy artikel in uitgawe 11 van Agricultural Marketer tydskrif verskyn!

Dit is ’n groot eer om ons werk in so ’n gesogte publikasie uitgelig te sien.

The grape season is here!At Adagin we’re proud to support the harvest with precision packing and harvesting solutions, e...
20/11/2024

The grape season is here!

At Adagin we’re proud to support the harvest with precision packing and harvesting solutions, ensuring every grape reaches its destination fresh and perfectly handled.

Cheers to a fruitful season!

Address

Delvera Farm, R44, Klapmuts Area
Stellenbosch
7600

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+27 (0)72 089 0909

Website

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