30/10/2026
You can't improve what you don't fully understand.
With local transport authorities in England required to publish an initial Bus Network Accessibility Plan by April 2027, having accurate, up-to-date information about existing bus stop and shelter infrastructure is becoming increasingly important.
Trueform's nationwide bus stop and shelter surveying service provides transport authorities with the detailed data they need to understand the condition, accessibility, safety and performance of their roadside infrastructure.
With over 100,000 bus stop surveys completed to date and more than 5,000 on-street audits undertaken every month, our experienced teams collect data directly from the network using specialist digital surveying technology.
Our audits can assess:
▪️Bus shelters, stops and signage condition and location
▪️Footways, bus bays and road markings
▪️Accessibility and inclusivity
▪️Structural and electrical condition
▪️Passenger information
▪️Maintenance requirements
▪️Passenger and boarding numbers
▪️Passenger safety and vandalism considerations
The result is more than a survey. It's actionable information that can help authorities prioritise investment, target maintenance, support funding applications and improve the passenger experience.
Better data leads to better decisions, and ultimately, better bus networks.