20/10/2026
📢 Customer Notice 📢
We are currently experiencing a service disruption due to an ongoing Google Cloud Platform outage, affecting our systems and many other companies across the UK and Europe.
Google have released the following statement:
"We are experiencing an issue with multiple services in europe-west2 beginning on Monday. Our engineering team continues to investigate the issue. We apologise to all who are affected by the disruption."
We are in constant communication with Google and working with them to resolve this issue, while also pursuing alternative solutions to get shipping back up and running as soon as possible.
We apologise for any inconvenience caused, and will update you when there are further developments".
We sincerely apologise for any inconvenience and appreciate your patienceThank you for your understanding. 🙏