Island Energy

30/10/2026

The clocks went back last weekend. ⏰

While you're enjoying that extra hour, there's another clock worth checking too – your heating timer.

Make sure your heating schedule still matches your routine after the clocks change, so your home is warming up when you actually want it to.

It's a tiny autumn job that can help avoid heating your home unnecessarily.

29/10/2026

Have you ever missed a bill payment?

Whether it's simply slipped your mind or you're finding things a bit difficult at the moment, we're here to help.

Swipe through to learn what happens if your account falls into arrears and what steps you can take to get back on track.

28/10/2026

🚧 St Saviour’s Hill update - Friday 30 October

Repair work on the gas leak at St Saviour’s Hill has now been completed.

Testing is on track to finish today, with the road due to be refilled and resurfaced this afternoon. St Saviour’s Hill is expected to reopen this evening.

Thank you to residents, motorists and pedestrians for your patience and understanding while these essential works have been carried out.

☎️ If you smell gas or suspect a gas escape, call 01534 755555.

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🚧 Update: St Saviour’s Hill

Following our earlier update, our engineers have identified a gas leak in the mains network near the junction of Deloraine Road and Chasse Brunet and are continuing repair work today.

Repairs are expected to be completed tonight, with St Saviour’s Hill expected to reopen fully tomorrow evening once testing and road reinstatement are complete.

The previously advised diversions remain in place, with access to premises being maintained.

Thank you for your continued patience and understanding.

☎️ If you smell gas or suspect a gas escape, call 01534 755555.

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🚧Traffic Management in Place on St Saviour’s Hill

We're carrying out investigation works in the St Saviour's Hill area, and traffic diversions are now in place.

If you're travelling through the area, please plan ahead and allow extra time for your journey.

Diversions:

• Traffic travelling up St Saviour's Hill will be diverted via Chasse Brunette.

• Traffic travelling down St Saviour's Hill will be stopped at Five Oaks and diverted via Bagatelle Road.

Works are currently expected to remain in place for around five days, although this may change as investigations progress.

28/10/2026

There's never a particularly convenient time for your boiler to stop working.

But a freezing morning in the middle of winter has to be pretty high on the list of worst options. 🥶

If your boiler is getting older, becoming unreliable or isn't performing as well as it used to, thinking about your options now gives you time to make an informed decision.

You don't necessarily have to wait for a complete breakdown before considering what comes next.

27/10/2026

✅ Valley Road – Now Re-open

We’re pleased to confirm that the works on Valley Road have been completed and the road is now open to traffic.

Thank you to residents, businesses and road users for your patience and understanding while these essential works were carried out.


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⚠️ Valley Road – Road Closure & Diversion

Essential works are taking place at two locations on Valley Road:

📍 Junction of Valley Road and Les Vaux New Road
📍 Valley Road at its junction with Le Grand Douet

To allow the works to be carried out safely, temporary traffic management arrangements will be in place:

🔴 Road closure around the works areas.
Pedestrian and cycle access will be maintained.

🟡 Signed diversion route will be in place for motorists.

↔️ Old Trinity Hill will remain open as normal, providing access to Les Vaux New Road and Grands Vaux.

↔️ Stafford Lane will temporarily be reversed, allowing traffic to exit onto Trinity Hill.

Signage is being deployed to guide motorists through the temporary arrangements.

Please follow the signage, allow extra time for your journey and take extra care when travelling through the area.

Thank you for your patience and understanding.

27/10/2026

⚠️ Update: St Martin’s Gas Network Improvement Works

Due to the adverse weather conditions, we have taken the decision to postpone the planned gas network improvement works in the St Martin’s area.

The works will therefore not begin as previously planned.

We’ll provide a further update once a new start date has been confirmed.

Thank you for your patience and understanding.

🚧 Notice of Gas Network Improvement Works

From 24 October, we'll be carrying out upgrades to our gas network in the St Martin's area.

The works are expected to last for approximately three weeks and will involve a combination of road closures and temporary traffic lights to allow the work to be completed safely.

Signed diversion routes will be in place where required. Residents and businesses directly affected will receive letters with further details, including specific traffic management arrangements.

We'd like to thank everyone for their patience and understanding while these important improvements are carried out.

26/10/2026

Moving home this autumn? 🏠📦

Between packing boxes, collecting keys and remembering which box you put the kettle in, there's plenty to think about.

Your energy account doesn't need to be one of the complicated bits.

If you're moving in or out of a property, make sure you let your local energy team know and provide the information needed to update your account.

You can find everything you need to know on our website:
https://islandenergy.pulse.ly/bnwdrdnjuz

22/10/2026

Storm Austen is on the way. 🌬️

If you use LPG cylinders or a bulk tank, please take a few minutes to check everything is secure before the strong winds arrive.

✅ Secure cylinders and tanks
✅ Move loose items away
✅ Keep access clear

If you smell gas or notice any damage, follow the safety advice in the graphics and call our 24-hour emergency line immediately.

📞 01534 755555

Stay safe, Guernsey. 💚

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21/10/2026

✅ Our websites have now been restored and are operating as normal.

Thank you for your patience while we completed essential maintenance. If you experience any issues accessing our online services, please get in touch.

21/10/2026

⚠️ Our website and customer portal will be temporarily unavailable while we carry out essential maintenance updates.

Gas emergency services and phone support remain available as normal.

We'll provide an update as soon as services are restored. Thank you for your patience.