06/08/2026
What does utility modernization actually look like in the field?
For Lower Bartlett Water Precinct, it meant gaining better visibility into their system, improving operational awareness, and building a stronger foundation for the future.
In this short clip, Tom Caughey shares part of Lower Bartlett's modernization journey and the lessons they've learned along the way.
Watch the preview below, then click through to see the full customer story.
And if you'll be attending in Washington, D.C., you'll have another opportunity to hear from Tom. He'll join fellow utility leaders from Medford, MA and Woonsocket, RI for an interactive panel discussion on how Northeast utilities are tackling aging infrastructure, workforce constraints, evolving customer expectations, and the realities of utility modernization.
ACE26 Educational Session: Modernizing Water Utilities: Real-World Strategies from the Field
We hope to see you there. Watch the full story here: https://youtu.be/wD6qLJ3dtIQ