06/13/2026
⚠️ HVAC Alert: Duke Energy Load Control / Thermostat Events
With the extreme heat, Duke Energy may activate load-control or energy-saving events today, like they did yesterday, for customers enrolled in programs like EnergyWise Home, Power Manager, Smart Thermostat rewards, or similar utility programs.
If your AC seems like it is not cooling normally, it may not be an HVAC breakdown.
Before calling for service, check your thermostat and thermostat app for messages.
You may also notice your thermostat setpoint has changed a few degrees, or your outdoor unit may be cycled off temporarily while the indoor fan continues to run.
Stay cool, check your thermostat first, and please share this with neighbors who may be affected.