02/10/2026
Administration Assistant – Service & Repair
Corstorphine Gas Services Ltd is looking for a motivated and enthusiastic Administration Assistant to join our team.
This is a key office-based role, working closely with our management and administration team while coordinating the day-to-day workload of our service and repair engineers.
The role is varied and fast-paced. You will manage jobs from the initial customer enquiry through to completion, ensuring appointments, quotations and follow-up work are handled efficiently.
Key responsibilities:
• Handling customer enquiries by telephone, email and other communication channels
• Booking appointments and managing the diaries
• Communicating with engineers and monitoring jobs throughout the working day
• Reviewing engineers’ reports and arranging any required follow-up work
• Preparing quotations and following these up with customers
• Ordering parts and materials and liaising with suppliers
• Keeping customers updated and maintaining accurate job records
• Assisting with invoicing, payments and general office administration
• Handling customer queries and complaints professionally
• Completing daily tasks as directed by the management team
About you - we are looking for someone who possesses the following qualities:
• Able to learn new systems and processes quickly
• Strong organisational and time-management skills
• Capable of managing a busy and varied workload
• Confident multitasking and working under pressure
• Proactive when dealing with challenges
• Comfortable taking responsibility and using their own initiative
• Excellent written and verbal communication skills
• Strong attention to detail.
• Confident using Google Workspace (Gmail,
• Positive, friendly and committed to delivering excellent customer service
• Able to work well independently and as part of a team
• A dog lover, as we have a furry friend in the office 🐶
Previous experience in administration or customer service is required. Experience within the construction or trade industry would be beneficial but is not essential.
Hours and salary:
This is a full-time, permanent and office-based position.
Working hours: Monday to Friday, 7:30am–4:30pm
Salary: £26,500-30,000, depending on experience
How to apply:
Please apply by emailing your CV and cover letter to [email protected]
We expect to receive a high volume of applications, so applications will only be considered where both a CV and cover letter have been provided.
Please do not call the office or apply through social media messages. All applications must be submitted by email.
