Orchid Information Systems Limited

Orchid Information Systems Limited Orchid specialises in the design, authorship and illustration of technical manuals, online help, bespoke computer based training modules and websites.

Orchid's team of technical authors, technical illustrators, designers and developers help analyse, originate and deliver solutions that meet your information delivery requirements. Our staff are highly experienced and we have a database of regular contractors who supplement the in-house team when required. OrchidServe, our internet services facility, enables us to host database driven websites, technical documentation download sites and computer based training modules.

Technical Writing: Is AI The Future? AI is taking the world by storm, seemingly impacting every aspect of our lives. Und...
02/09/2026

Technical Writing: Is AI The Future?

AI is taking the world by storm, seemingly impacting every aspect of our lives. Undoubtedly it offers huge advantages by quickly offering answers, ideas and images that have been assimilated from information sources from across the internet.

A genuine concern is its potential to replace humans in some roles. Is this true of technical writing? Read more: https://buff.ly/4gHBI9f

How would an Exploded Parts Diagram help your organisation?Here are five benefits to consider:1. Consistency – illustrat...
26/08/2026

How would an Exploded Parts Diagram help your organisation?

Here are five benefits to consider:

1. Consistency – illustrations offer visual, succinct communication with consistent part titles and descriptions throughout your organisation and improving quality control.

2. Part identification - simplifying how parts are ordered for stock or to resolve a problem.

3. Support Maintenance and Repairs - any assembly and disassembly requirements during troubleshooting and maintenance.

4. Integration – easily included within interactive and printed technical documentation e.g. user guides.

5. Training Assistance - employees can use exploded parts diagrams to understand the components of a product and how they interact. They are especially helpful in understanding the internal components within an assembly.

Organisations can choose from traditional line illustrations or software with ‘click & explode’ functionality.

To discover the options and the best format for your organisation’s product, talk to the team at Orchid. Contact us via [email protected] or call +44 (0) 1763 244007.

An African-based international oil company was seeking to adopt North Sea safety standards. This included a requirement ...
19/08/2026

An African-based international oil company was seeking to adopt North Sea safety standards. This included a requirement for bespoke, online e-Learning modules and scored assessments to ensure competency. The Orchid team was happy to help!

The objective was to improve safety by supporting the implementation of safe working practices and safety awareness across all working locations. This was supported by examining examples of actual incidents and reflecting on how a better application of the procedures could have helped mitigate their occurrence.

Find out what happened:

Discover how Orchid’s technical writing of E-Learning modules was used for North Sea safety standards. Exert technical writing, based UK, working globally.

Would you like to see Professional Technical Writing come to life?We talk about how much it helps … what it involves … b...
12/08/2026

Would you like to see Professional Technical Writing come to life?

We talk about how much it helps … what it involves … but what does it LOOK like?

If you’d like to see how our Technical Writing relates to a project you are considering, please let us know. We’ll provide a link that shows you examples most closely linked to your needs, while respecting client confidentiality.

Talk to the Orchid team to see the options and best format for your organisation’s project. Email us at [email protected] or call +44 (0) 1763 244007.

Three vital ingredients of a good technical writing brief … The technical writers at Orchid recommend three aspects:1. S...
05/08/2026

Three vital ingredients of a good technical writing brief …

The technical writers at Orchid recommend three aspects:
1. Scope of Work - covering the project’s purpose, who’s involved and also the content, structure and format of the document.
2. Deliverables – what output is required and in what final format(s)?
3. Project Ex*****on – regarding implementation expectations such as source information, technical author support, and timescale.

Do you have a technical writing requirement?
Contact the Orchid team without obligation. We’ve been writing technical user guides for over 30 years within a wide range of sectors. Let’s explore the best solutions for your organisation.

Reach us via [email protected] or call +44 (0) 1763 244007.

Here are four ingredients to writing a genuinely helpful instruction manual:1. Avoid jargon2. Assume the minimum level o...
29/07/2026

Here are four ingredients to writing a genuinely helpful instruction manual:
1. Avoid jargon
2. Assume the minimum level of user knowledge
3. Be succinct
4. View processes from a user perspective

Most engineers and developers don’t enjoy writing documentation and support information. We love it!

The Orchid team excels in technical writing for various applications and sectors, such as technology and manufacturing.

Do you need technical documentation that helps? Contact the Orchid team for an informal discussion without obligation. We’re here to help make your documentation efficient and helpful.

Reach us via [email protected] or call +44 (0) 1763 244007.

Do you need help with your technical documentation and you’re not sure which software to use?If you have a preference, w...
22/07/2026

Do you need help with your technical documentation and you’re not sure which software to use?

If you have a preference, we can work together using software you already use, ensuring a seamless workflow. Whether you use Adobe’s InDesign, FrameMaker or RoboHelp, or maybe MadCap Flare, Confluence or Microsoft Word … we can start straight away. (We work with major technical writing and publishing tools.)

Or let’s choose the right tool for your technical documentation goals.

If you need scale, specialised formatting or multi-channel publishing, our experienced technical writers will know the best solution for your project.

If you need the simplicity of Word or the collaborative advantage of Confluence, we’ll let you know the best fit.

Our team of experienced technical writers adapts to your environment. Let’s make your documentation efficient, consistent, and professional — no matter what platform you’re on.

To discuss your project and the tool that fits best, contact the Orchid team via [email protected] or call +44 (0) 1763 244007.

What should be included in a Professional Product User Guide?Typically, you’ll find the following sections:• Title – wit...
15/07/2026

What should be included in a Professional Product User Guide?

Typically, you’ll find the following sections:
• Title – with a product identification image
• Safety section
• Product overview – key components
• Product description – function, features & benefits, any controls & indicators
• Normal operation / Instructions for use
• Maintenance (and cleaning) / Spare parts
• Warranty, certification and manufacturer’s information
• Servicing & support

The above user guide sections are adjusted to suit the product, users and organisation involved. The best user guide results involve the support of technical writing experts.

Would your organisation benefit from professionally written Product User Guides?

Contact the Orchid team without obligation. We have been writing technical user guides for over 30 years within a wide range of sectors. Let’s explore the best solutions for your organisation.

Reach us via [email protected] or call +44 (0)1763 244007.

Can your employee onboarding process be improved?Would you like to save time and cost?Explore seven key benefits offered...
08/07/2026

Can your employee onboarding process be improved?

Would you like to save time and cost?

Explore seven key benefits offered by using eLearning for your onboarding programme:
1. Flexibility and accessibility
2. Scalability with consistency
3. Cost saving
4. Interactive learning
5. Real-time feedback
6. Training records and reporting
7. Resource accessibility

How can these apply to your organisation? Explore the options with the experts at Orchid without obligation. Reach us via [email protected] or call +44 (0)1763 244007.

Why do I need Operating Procedures? This is a question often asked by Operations Managers working at a manufacturing or ...
01/07/2026

Why do I need Operating Procedures? This is a question often asked by Operations Managers working at a manufacturing or process plant.

Our answer is another question: Why is there any doubt?

It’s easy to assume that everyone in your team knows what their job is and understands exactly what they need to do. Potentially, these factors remove the need to document procedures.

However, human beings need reference points and reminders. People need professionally produced Operating Procedures.

Discover seven benefits of using professionally written Operating Procedures.

Discover seven benefits of using professionally written Operating Procedures. Enjoy clarity, consistency, safety & more. Orchid Information Systems.

Address

The Lanterns, Melbourn Street
Royston
SG87BX

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4pm

Telephone

+44 1763 244007

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