13/11/2026
Frozen condensate pipes can cause heating repair problems in cold weather, but gentle warmth may help.
If your boiler stops working, warm the plastic pipe with a hot water bottle or a warm cloth. Never use a naked flame. A simple, safe check before calling an engineer. If the boiler still won't run, stop troubleshooting and contact a Gas Safe registered engineer. We recommend never opening the boiler casing.
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