11/03/2026
“Exactly what was in my head but prettier.”
This was a client raving about the first time they saw their new website and client portal design.
During discovery, we try to find a solution to a client’s problem by listening for two things:
1) What does it need to look like to match their current brand?
2) Does it take something off their plate and solve a problem they have?
This prototype we sent for review answered both of those problems.
Alongside the beautiful design, we built a page where their customers can use personal portal and see the progress of their project and any updates from the company.
We needed to build a solution to help with the constant “where are we at?” calls.
Yes, answering might take a minute. But, getting back to what you were doing takes a lot longer. Those interruptions add up, and time costs you money. This portal is designed to answer that question for our clients and their clients.
In their own words, it “should alleviate a lot of emails and calls from clients asking what the status is.”
Better communication, happier clients.
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